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KACE Systems Deployment Appliance 9.2 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the appliance Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Managing offline deployments About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

View driver compatibility details

View driver compatibility details

After a device network boots in to the KACE Boot Environment (KBE) on the appliance, the appliance automatically records the device’s hardware inventory details. You can view the device details and the Driver Compatibility Report, which lists the drivers that the device requires against the available drivers for scripted installations.

The driver compatibility report is built after you re-cache the drivers, so the report is only run against the drivers in the drivers share directory.

2.
On the left navigation pane, click Devices, then click Device Inventory to display the Device Inventory page.
4.
Under Driver Compatibility Report, select the operating system, then click Show Compatibility.

The compatibility report compares the drivers that the device requires to the drivers available on the source media. You can add missing drivers.

Export drivers

Export drivers

The appliance generates a .pkg file that contains the drivers and an .xml file with the same name as the .pkg file. The .xml file contains metadata about the drivers. The.pkg and the .xml files are saved in the \appliance_hostname\restore directory.

1.
On the left navigation pane, click Settings to expand the section, then click Package Management to display the Package Management page.
2.
Click Export appliance Packages to display the Export List page.
4.
Select Choose Action > Export Selected.

Re-cache drivers

Re-cache drivers

Re-caching the drivers notifies the appliance that updates have been made to the drivers.

Verify that the drivers are in the drivers/kbe_windows_x86 or the drivers/kbe_windows_x64 drivers directory before you re-cache. Re-caching drivers only scans the drivers share directory, not the drivers_postinstall directory.
1.
On the left navigation pane, click Settings to expand the section, then click Appliance Maintenance to display the Appliance Maintenance page.
NOTE: You can only update the appliance if your license is up to date. When your license expires, a message appears at the top of the page, instructing you to update your license. The License Maintenance Status field on this page indicates the state of your license. To update your license, obtain a new key from your KACE sales representative, and update it on the Registration and Licensing page. If one or more Remote Site Appliances (RSAs) are associated with this appliance, the new license key is automatically updated on those RSAs after a synchronization.
2.
Under Utilities in the Driver Recache, section, click Recache All Drivers.

Managing operating system drivers

Managing operating system drivers

Enabling the Driver Feed gets the latest drivers that the operating system requires, then you can select which drivers you want to download. The model-specific packages contain drivers for Windows scripted installations.

About Windows operating system drivers

You can run the \<your_appliance_box>\drivers_postinstall\feed_tools\copy_drivers_debug.vbs script on the device to get the system ID and manufacturer name.
The Driver Feed adds the operating system and other hardware-related drivers to the drivers_postinstall directory using the following folder structure:
Virtual devices: <OS_name>/<OS_version>/<OS_platform>/any/vmware|hyperv/. For example: /windows/7/x64/any/vmware/.
Physical devices: <OS_name>/<OS_version>/<OS_platform>/<build_version>|any/<manufacturer>/<system_ID>/. For example: /windows/7/x64/any/dell/049a/.
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