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Change Auditor 7.4 - User Guide

Change Auditor Overview Agent Deployment Change Auditor Client Overview Overview Page Searches Search Results and Event Details Custom Searches and Search Properties Enable Alert Notifications Administration Tasks Agent Configurations Coordinator Configuration Purging and Archiving your Change Auditor Database Disable Private Alerts and Reports Generate and Schedule Reports SQL Reporting Services Configuration Change Auditor User Interface Authorization Client Authentication Certificate authentication for client coordinator communication Integrating with On Demand Audit Enable/Disable Event Auditing Account Exclusion Registry Auditing Service Auditing Agent Statistics and Logs Coordinator Statistics and Logs Change Auditor Commands Change Auditor Email Tags

Disable alerts

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Expand the Private and Shared folders in the explorer view to locate the alert-enabled search to be disabled. Select the alert from the Search list box in the right-hand pane.
Right-click the alert and select Alert | Disable Alert. A message box is displayed asking you to confirm that you want to disable the alert. Click Yes.
Open the Alert tab, clear the Alert Enabled check box. (If the Search Properties tabs are not being displayed, right-click the alert definition and select the Show Properties menu command.)
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When the alert is disabled, the Alert column displays ‘Disabled’.
NOTE: If using the Alert tab, click the Save button to apply the change.

In addition to disabling an alert, you can also disable the alerting transports for an alert-enabled search.

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Expand the Private and Shared folders in the explorer view to locate the alert-enabled search to be disabled. Select the alert from the Search list in the right-hand pane.
Right-click the alert and select Alert | Disable Transport | Email. A message box will be displayed asking you to confirm that you want to disable the alert. Click Yes.
Open the Alert tab, clear the Email check box and the Alert Enabled check box. (If the Search Properties tabs are not being displayed, right-click the alert definition and select the Show Properties menu command.)
NOTE: If using the Alert tab, click Save to apply the change.
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Expand the Private and Shared folders in the explorer view to locate the alert-enabled search to be disabled. Select the alert from the Search list in the right-hand pane.
Right-click the alert and select Alert | Disable Transport | SNMP. A message box will be displayed asking you to confirm that you want to disable the alert. Click Yes.
Open the Alert tab, clear the SNMP check box and the Alert Enabled check box. (If the Search Properties tabs are not being displayed, right-click the alert definition and select Show Properties.)
NOTE: If using the Alert tab, click Save to apply the change.
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Expand the Private and Shared folders in the explorer view to locate the alert-enabled search to be disabled. Select the alert from the Search list in the right-hand pane.
Right-click the alert and select Alert | Disable Transport | WMI. A message box will be displayed asking you to confirm that you want to disable the alert. Click Yes.
Open the Alert tab, clear the WMI check box and the Alert Enabled check box. (If the Search Properties tabs are not being displayed, right-click the alert definition and select the Show Properties menu command.)
NOTE: If using the Alert tab, click Save to apply the change.

Alert History page

The Alert History page is accessed by selecting an alert enabled search, right-clicking and selecting Alert | History. This page displays details regarding the events that triggered the selected alert, including the time the alert was triggered, if the alert was successfully sent, a description of the event that triggered the alert and, if applicable, an error message stating the alert was not sent.

The data grid on this page contains the following information for each event that triggered an alert:

Time Alerted

Displays the time the alert occurred.

Alert Type

Displays ‘Email, SNMP, or WMI’ for the type of alert that was generated.

Alerted

Indicates whether the alert was successfully sent: Yes or No.

Description

Displays a description of the events that caused this alert to be triggered.

Message

Displays an error message if the alert was not successfully sent.

View alert history

For each enabled alert, two additional context menu commands become available whenever you right-click an alert-enabled search definition on the Searches page: Alert | History and Alert | Delete History.

NOTE: The Alert | History and Alert | Delete History right-click commands are available for any search that has ever had an alert enabled in the current product version, regardless of its current state. These commands are not available for disabled alerts, only after the alert history has been deleted using Alert | Delete History.

View event details or alert properties

From an Alert History page, you can view the alert properties (Alert tab) used to generate the displayed alerts or access more detailed information about an individual alert. Using the tool bar buttons at the top of an Alert History page, you can easily switch between the Alert tab and Event Details pane.

click the Event Details tool bar button
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click the Alert Properties tool bar button
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