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Unified Communications Analytics 8.6.1 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Impersonation Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Custom configurations and backup and recovery options Appendix F: Questions and answers about configuration

Permissions needed to collect Skype for Business/Lync data

To collect data from Skype for Business/Lync, you add different data sources to gather information. You can create the following data sources:

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Skype for Business/Lync Configuration: collect Skype for Business/Lync server configuration and user using PowerShell
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Skype for Business/Lync CDR Database: peer-to-peer session and conference details from a Skype for Business/Lync CDR (Call Detail Recording) SQL database using SQL queries
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Skype for Business/Lync QoE Database: Quality of Experience (QoE) information from a Skype for Business/Lync QoE SQL database using SQL queries

For each data source, you must specify the credential that is used to collect the data. In most collections, you have the option to use the credential that is specified for the Data Engine service. If you want to use that credential for your data collections, ensure it has the permissions specified for that data source.

Permissions needed for Skype for Business/Lync configuration data source

The account you specify for a Skype for Business/Lync configuration data source is used to collect the user, server, and pool configuration data from the Skype for Business/Lync servers. The account must have the CsViewOnlyAdministrator RBAC (role-based access control) role in the Skype for Business/Lync organization.

The easiest method to assign this role is to add the user to the CS View-Only Administrators build-in security group.

Permissions needed for Skype for Business/Lync CDR data source

You create a Skype for Business/Lync CDR database data source to collect usage information about peer-to-peer activities including instant messaging, Voice-over-Internet-Protocol (VoIP) calls, application sharing, file transfers, and conferences from the CDR database.

The account that is used to collect the Skype for Business/Lync CDR data must have the following database role membership in the CDR SQL databases:

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db_datareader

For UC Analytics to collect statistical conference and session data from Skype for Business/Lync server, the Monitoring role must be installed on the Skype for Business/Lync server and Call Detail Recording (CDR) must be enabled and running. For the steps to configure your Skype for Business/Lync server, see Appendix B: Configuring the Skype for Business or Lync Server .

Permissions needed for Skype for Business/Lync QoE data source

You create a Skype for Business/Lync QoE database data source to collect Quality of Experience (QoE) numeric data that tracks the quality of audio and video calls in your organization. QoE must be enabled and running on the Skype for Business/Lync server. For more information see Enable Quality of Experience on Lync Server 2013.

The account that is used to collect Skype for Business/Lync QoE data must have the following database role membership on the QoE SQL database:

•
db_datareader
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