SharePlex 11.4 - Installation and Setup guide

Solve SharePlex startup problems

Solve SharePlex Startup Problems

Was the user an authorized SharePlex user?

Only a member of the SharePlex administrator group (default name is spadmin) can start sp_cop. A root user that is not a member of this group can start sp_cop, but no users (including root) will be able to connect through sp_ctrl to issue commands. For more information, see Assign SharePlex Users to Security Groups.

Was the filesystem mounted as nosuid?

On Unix and Linux systems, if the filesystem is mounted as nosuid, SharePlex must be started by the installation owner. In this case, members of the SharePlex administrator group (spadmin by default), other than the installation owner, will not be able to run SharePlex.

Solve sp_ctrl problems

Did you assign the users to the SharePlex groups?

Only one SharePlex user, the Administrator who owns the SharePlex binaries and files, is created during SharePlex installation. Other users must be assigned to the appropriate SharePlex user groups. These groups control the authorization levels for various SharePlex functions.

To issue a specific command (such as activate config or stop export), a user must have that command’s authorization level or higher. For example, a SharePlex Administrator (authorization level 1) can issue any command, but a member of the spview group can only issue status commands and a few other commands that do not directly affect the replication processes.

For more information, see Assign SharePlex Users to Security Groups.

Solve host connection problems

If SharePlex cannot resolve a host name, try creating an alias for it using a simple alphanumeric name.

Map the name to the alias in the following locations:

• Network: The NIS and DNS servers
• UNIX: Local /etc/hosts file

In the hosts files, put each entry on an individual line. The following is an example, where sysA and sysB are aliases:

111.22.33.44   sysA.company.com   sysA   # source system
55.66.77.88    sysB.company.com   sysB   # target system

Uninstall SharePlex

Contents

This section contains instructions for using the SharePlex uninstallation program to remove SharePlex from a system. The uninstaller permanently removes the replication environment from the system.

To preserve the replication environment, including the queues that store the data, you can install a SharePlex upgrade or reinstall the current version, rather than uninstall SharePlex. Before you upgrade or reinstall SharePlex, see the Release Notes for the version you are installing to determine if there are any special upgrade or installation requirements.