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MessageStats 7.8 - Quick Start Guide

About This Guide Requirements for Installing the MessageStats Components Prerequisites for Gathering from Microsoft Exchange Planning a MessageStats Installation Appendix A: IIS Configuration Issues

Licensing MessageStats

Typically, if you download a trial version of MessageStats, a trial license is emailed to you. After you purchase MessageStats, you will receive a license file from your sales representative that is used to activate your purchased license.

5
Click Update License.

Starting MessageStats

When you start the MessageStats console, MessageStats checks to see if a MessageStats Database connection exists. If a connection does exist, MessageStats automatically loads existing configuration settings. If a connection does not exist, you must establish the database connection.

Select Start | Programs | Quest | MessageStats | Quest MessageStats Console.

Using MessageStats

After you have installed MessageStats, you can use it to gather information from your Exchange servers. MessageStats supports many complex implementations for complex Exchange environments. At the most basic level, however, MessageStats has the basic steps described in the following table.

Connect to your Exchange organization

You select the Exchange server from which you will gather information for the Exchange Organization.

1
Select the Exchange Organizations node.
5
Click Next.

Configure a gathering task

Tasks define the information you want to gather, and when you want to gather it.

3
Select Default Gathering.
4
Click Next through the remaining wizard pages.

View task progress

You can view the progress of the configured task. This step is not mandatory.

Click the Tasks node from the treeview and select a task.

View reports based on the gathering

You can use the web-based MessageStats Reports interface to view reports based on the gathering tasks that you have created.

Select the MessageStats Reports node from the treeview, then select a report.
Select Start | Programs | Quest | MessageStats| Quest MessageStats Reports.

Step-by-Step Walkthrough

There are two main functions of MessageStats: importing tracking logs and other Exchange information, and creating appropriate reports based on the imported data. This step-by-step walkthrough takes you through the most common usage of MessageStats.

Typically, you would manually perform an initial import of information immediately after installation using the Create Task wizard to create a Default gathering task. Once the initial import is complete, you would schedule the Default gathering task to automatically gather data each day going forward. The data collected by the MessageStats task processors on each successive import is added to the existing data in the database.

Tasks define the information that will be gathered from tracking logs and Exchange sources, and the frequency with which the gathering is repeated. You can create tasks by selecting an Exchange object or container node, then creating a task based on the selected object.

MessageStats also provides a Default Gathering option which disables some of the large public folder and distribution group gatherings in order to avoid extensively long gathering times. You can enable those gatherings or create a new task to include the remaining gatherings.

3
Select Default Gathering.
4
Click Next.
5
Click Next.

MessageStats Reports allow you to view usage statistics through a collection of preconfigured reports. You can also change relevant report parameters using on-page quick filters. Several reports have additional variations, such as default grouping order. Within each variation you can change the filter, group, and sort criteria for each of these reports.

You can create report subscriptions so that MessageStats will automatically notify a recipient list on a daily, weekly, monthly, quarterly, or yearly basis that specific reports are available.

MessageStats also provides you with a custom reports feature. Using this feature, you can create and save custom reports for later use.

For the current list of MessageStats Reports, see the MessageStats Reports User Guide.

1
Select Start | Programs | Quest | MessageStats | Quest MessageStats Reports.
Select the MessageStats Report node in the MessageStats Console.
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