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Collaboration Services 3.9 - User Guide

Table of Contents

Getting started with Collaboration Services

Introduction Security considerations

Authentication Authorization through administrative groups and Internet Information Server (IIS)

Web management console Configuring Collaboration Services

Configure secure data communication The service account mailbox Recipient Update Service (RUS) Configure Active Directory access Set up logging Set up debug logging Configure alerting Configure synchronization partners

Configuring branch forests Branch forest administrator activity Synchronization partner statistics

Check license information

Organizing objects for synchronization

Introduction Creating a collection for publication

Publish collection wizard

Step 1: Specify collection name, description, and synchronization type Step 2: Select objects to publish Step 3: Specify additional LDAP filters Step 4: Exclude well-known objects Step 5: Select object attributes to be synchronized Step 6: Select calendar attributes Step 7: Apply mappers Step 8: Allow for subscription and synchronization Step 9: Apply settings

Enabling or disabling a collection Editing a collection Subscribing to a collection

Modifying subscription properties

Unsubscribing from a collection Removing a collection Viewing collection settings andsynchronization statistics Advance security of stub objectscreated by the collection

Resolving synchronization conflicts

What can cause synchronization conflicts? How can conflicts be resolved? Automatic conflict resolution

Deletion Matching Pre-Matching

Creating a New Rule and the Pre-Matching Wizard

Manual conflict resolution

Applying approved objects

Matching rules viewer utility

Managing the synchronization process

Configuring the synchronization process

General settings

Collections re-scan frequency Alerting and notification

Synchronization settings for ActiveDirectory objects

General Settings Scheduling access to Active Directory Limiting the number of Active Directory objects to synchronize Namespace usage

Free/Busy information synchronization settings

General settings Scheduling Limiting the number of Free/Busy messages to synchronize

Calendar information synchronization settings

Scan frequency Scheduling

Using the Packet Queue as interim data storage Suspended object storage Manual operations

Synchronization

Initiating re-publication from the subscriber side

Configuration database clean-up

Transport management

Overview Send Receive Scheduling Limiting traffic rates

Outgoing traffic Incoming traffic

Fine-tuning and maintenance

Active Directory synchronization performance Resource usage Memory usage Disk usage Resource usage statistics report

Statistics update frequency

Backup, restore, and troubleshooting

Collaboration Services automatic backup

Regular file backup How to re-deploy Collaboration Servicesto another computer from a backup

Troubleshooting Repair or uninstall

Appendix A: Customizing the format of synchronized data

displayName mapper Suffix mapper inetOrgPerson to Contact mapper SMTP filter mapper User to Contact mapper Group to Contact mapper

Mapping groups from Exchange 2007

Attribute filter mapper

Appendix B: Collaboration Services events

Event format Using event filters

Predefined filters Custom filters

Getting started with Collaboration Services

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Security considerations

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Web management console

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Configuring Collaboration Services

Introduction

Quest® Collaboration Services™ is a centralized collaboration application that enables you to organize collaboration between multiple forests. Collaboration Services securely synchronizes Active Directory and Exchange data (such as user objects, distribution lists, free/busy and calendar information) between isolated forests in a multi-forest/multi-org deployment of Active Directory.

Collaboration Services provides a consolidated view of all collaboration processes, gives easy access to object management functionality, and assists corporate IT administrators in synchronizing data between separated forests. It can also be used on a continuous basis to reduce the costs and complexities associated with managing a decentralized, multi-forest network.

It can be deployed in a single company (for example, between divisions and subsidiaries) as well as between separate companies (partners, consultants, and vendors). Collaboration Services allows for granular and selective data synchronization, including global address list (GAL), free/busy and calendar information in Exchange 2007, 2010, 2013, 2016 and 2019.

Security considerations

The first security level for Quest Collaboration Services is authentication. The authentication type should be specified by an administrator according to the company’s environment and policy.

Authentication

Security considerations

The first security level for Quest Collaboration Services is authentication. The authentication type should be specified by an administrator according to the company’s environment and policy.

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