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On Demand Global Settings Current - User Guide

Working with On Demand Overview of On Demand Signing up for On Demand Managing organizations and regions Adding users to an organization Managing your Microsoft Entra tenants and on-premises domains On Demand Home page Configuring settings Documentation roadmap Technical Support

Subscription details

Click the module name to see information about product subscription details and pricing as well as links to Quest sales support.

The On Demand subscription information is grouped by modules such as Audit, License Management, Migration, and Recovery. Modules can offer separate licenses for specific features.

 
Table 1. Subscription field descriptions
Field
Value
Description

Features

Feature name

A feature is the smallest subscription unit. Features can be bundled into Standard, Professional, and Advanced offerings.

Subscription Type

Standard, Professional, or Advanced

The organization has purchased a subscription to features offered by this module. The specific subscription type depends on the number of features purchased.

Trial

The organization has subscribed to a trial license. Module features may be limited.

Note: When moving from Trial to Paid, the user associated with the paid subscription must be an organization administrator. See Changing Owner When Moving from Trial to Paid Subscription.

Technical Preview

The organization has subscribed to a technical preview license. Module features may be limited.

Not subscribed

The organization is not subscribed to this module.

Status

Current status

Shows whether the subscription is active, inactive, expired, expiring soon, and so on.

Expiry Date

mm/dd/yyyy

The date on which the subscription will expire. See Subscription expiry.

Rate Plan

Prepaid

A set number of licenses have been purchased.

Overage

The organization is billed for licenses as they are consumed.

Licenses

####

The number of licenses purchased (∞ if the Rate Plan is Overage).

Used

####

The number of licenses currently consumed.

Managing subscriptions

On Demand subscriptions are associated with the email address that was used to purchase the subscription. All valid email address formats are supported. The email address does not need to be associated with a Quest account to activate a subscription; the email address of the subscription owner must be added to the Subscription Owners list on the Settings | Subscriptions page. A subscription owner can share subscriptions with multiple organizations.

Adding a subscription owner to the Subscription Owners list does not add the user to the organization. A subscription owner does not have sign-in capability or any other permission settings. To add a user to an organization, see Adding users to an organization.

Sharing a subscription

To share a subscription with the organization, request permission from the subscription owner to add their email address to the Subscription Owners list. If the request is accepted, all subscriptions associated with the email address are assigned to the organization. A subscription owner can share subscriptions with multiple organizations.

Note that a Subscription sharing status of Active indicates that the user has consented to share subscriptions. It does not indicate that a valid subscription is associated with the email address.

1
In the side navigation panel, click Settings | Subscriptions.
2
At the top right on the Subscriptions page, click SHARED SUBSCRIPTIONS.
3
On the Shared Subscriptions page, enter the email address of the subscription owner and click Request.
The email address is added to the Subscription Owners lists with a Subscription sharing status of Pending.
4
The subscription owner receives an email with a request to share the subscriptions associated with the email address.
If the subscription owner accepts the request, the Subscription sharing status changes to Active and any subscriptions associated with the email address are added to the Subscriptions page.
5
If Subscription sharing remains in the Pending state, you can choose to select Cancel Request from the Action menu.

Stop using a shared subscription

You can stop subscription sharing by removing the subscription owner's email address from the Subscription Owners list.

1
In the side navigation panel, click Settings | Subscriptions.
2
At the top left, click SHARED SUBSCRIPTIONS.
3
In the Subscription Owners list, locate the email address of the subscription owner that will no longer share subscriptions with the organization.
4
In the Action column for the subscription, select Stop Using Subscription.
5
The confirmation window lists the subscriptions that will be removed from the organization. Click Stop Using Subscription.The subscription owner receives an email informing them that the subscription is no longer assigned to the organization. All subscriptions associated with the email address are removed from the Subscriptions page.
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