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Archive Manager 5.9.6 - Installation and Configuration Guide for Exchange

Deployment considerations for Exchange System requirements Hardware recommendations Pre-installation preparations Installing and configuring Archive Manager Upgrading/Uninstalling Archive Manager Post-installation tasks Appendix A: Attachment store types

Autodiscover

Autodiscover is used to automatically configure a MAPI profile to connect to Exchange 2013 or later versions. By default, Archive Manager uses the internal client configuration for connections to Exchange 2013 or later versions.

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Autodiscover Use External Mailbox Server: To use Autodiscover's external client configuration, set this setting to True.
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Autodiscover Override Settings: Use this configuration setting if you want to override the Autodiscover response with user-defined values. This is useful for customers Basic Authentication. For example: AuthPackage=NTLM;ProxyServer=a.different.proxy.server.address.com;ProxyAuthScheme=NTLM
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Autodiscover Prefer Mapi over Http: Checks if MAPI over HTTP is enabled, and if enabled, tries to connect using MAPI over HTTP. The default value is False. When Exchange 2013 SP1 or later versions works with Outlook 2019 or Outlook 2013 SP1 (32-bit, with KB3114941 and KB4022169 installed), and MAPI over HTTP is enabled on both ends, this setting must be set to True.
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NOTE: This setting does not take effect for Exchange Online.

Active Directory Connector (ADC)

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Directory Connector Timer Interval: Sets the number of seconds that the Archive Manager ADC Service will stop before running again.The default value is 7200 (seconds).
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Directory Connector Add Email Address To MailBox: Links the email addresses from Active Directory to the mailbox accounts in Archive Manager. The default value is False.
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Directory Connector Import Mailbox Permissions: Imports customer-defined groups and user permissions to Archive Manager. The default value is False.
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Directory Connector Disable Enable Store Manager Update: Disables or enables mailbox Store Manager when ADC is synchronizing. The default value is False (disabled).
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Directory Connector Disable Update Names: Disables updating mailbox names when ADC is synchronizing. The default value is False (enabled).
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Directory Connector Deactivate Legacy Logins: Disables legacy logins if they have the same domain, account or email address with the ones of new logins.The default value is True.
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Directory Connector Cleanup Resource Logins: Cleans up logins for the linked mailboxes in resource forest. The default value is False.
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Max Enable Store Manager MailBox Count Per O365 MailServer: The maximum number of the mailboxes that have enabled Store Manager for each Office 365 mail server. The default value is 1000. For more information about the Office 365 mail server. see the Mail servers section in the Administration Guide.
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Directory Connector UnSync Azure AD User LoginName Prefixes: Filters out the users that will not be synchronized to the Archive Manager database by their name’s prefix. The default value is “DiscoverySearchMailbox;SystemMailbox_;Sync_;Exchange_Online;FederatedEmail.;Migration.;HealthMailbox”.
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Directory Connector with GroupWise Mailbox: When set to True, it tells ADC to fetch all the logins with an email address. Set this to True when you have GroupWise associated with Active Directory. The default value is False.
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Directory Connector Identify Hosted Mailbox By Email Address: This setting works in a hosted Exchange environment. When set to True, it tells ADC to identify mailboxes by email address. This will not create mailbox records for duplicated email addresses even if their object UIDs are different. Please make sure that no duplicated email address exists in your organization. The default value is True.
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Directory Connector Sync EmailAddress From: This setting works for on-premises AD only. It specifies the AD property where ADC synchronizes email address from. The property you specify must be of string type. The default value is proxyAddresses.
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Max days to Cache MailBox Password: The maximum days to cache hosted Exchange mailbox’s password. The default value is 5 (days).

Additional Configuration of Active Directory Connector Service

The migration of ADC Service from Azure AD commands to Microsoft Graph PowerShell involves some steps to be configured as following:

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Uploading User Certificate: User Certificate is being created by the QAM installer while upgrading/installing to 5.9.5 under ArchiveMgr_Service User. Login to the ArchiveMgr_Service User, locate the Certificate named “Archive Manager” at the Desktop Location. Login into the Azure Portal with the Admin Credentials, Locate the Archive Manager Application and under “Certificates & Secrets” section upload the certificate. Copy the Certificate Thumbprint generated.
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Updating API Permissions: API Permissions needs to be updated with certain Microsoft Graph Permissions under API Permission tab in Archive Manager Application on Azure Portal. The permission includes “User.Read.All”, “AccessReview.Read.All”, “Application.Read.All”, “Directory.Read.All”, “Group.Read.All”. Make sure to Grant Admin Consent for the Tenant.
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Add Configuration Key: Enter the Configuration key, CertificateThumbprint with the thumbprint value.

Exchange Store Manager (ESM)

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NOTE: ESM will be kept disabled 5.9.3 onwards. ESM through Windows Service will not result in Successful scanning of Mailboxes.
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Exchange Store Manager Timer Interval: Sets the number of seconds that the Archive Manager ESM Service will stop before running again.The default value is 90 (seconds).
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Exchange Store Manager Log Level:
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0 - Error
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1 - Warn
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2 - Info (default)
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3 - Debug
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Stub Display Message: The notification that Archive Manager adds to a stubbed message in Outlook (notifying that the message has been stubbed). This notification can be customized with this configuration setting. Use [square brackets] to enclose the string that functions as a link to the message.
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Exchange Store Manager Force Delete: When set to True or 1, this setting forces the ESM to delete messages from Exchange even if the message can not be found in the Archive. This happens if a retention Delete policy has been run and the message is still in Exchange. This could also happen if the message has been excluded from the archive through exclusion rules. To be deleted, the message must meet the criteria of a delete policy. The default is False or 0.
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Exchange Store Manager Max Thread Count: Determines the number of Exchange mailboxes to which the Archive Manager ESM Service will connect simultaneously. If this value is not specified, it defaults to 1. The maximum allowed value is 13.
We recommend that you experiment before implementing other settings in a production environment. Start by specifying a value of 2, and then increment the value one at a time until you achieve the desired result. Each thread consumes a significant portion of CPU processing capacity, so settings approaching 10 are almost always counterproductive.
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Exchange Store Manager Max Thread Count Per Proxy Credentials: The maximum number of mailboxes that Exchange Store Manager can process at the same time for each pair of proxy credentials. The default value is 3.
This setting works with the setting Exchange Store Manager Max Thread Count to determine the maximum number of mailboxes that Exchange Store Manager can process at the same time. We recommend that the Exchange Store Manager Max Thread Count is lower than the Exchange Store Manager Max Thread Count Per Proxy Credentials.
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Exchange Store Manager Only Stamp During Stripping: Enables the ESM to only stamp attributes used by the ESM when they are needed, such as during stubbing. The default is 1 or True. True or False values can also be used for this setting.
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Exchange Store Manager Strip IPM.Document: When set to True or 1, this setting enables stubbing of IPM.Document items when they meet the criteria of a stubbing policy on the folder in which they reside. The default is False or 0.
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ESMWorker Exclusion Paths: A list of paths wherein any messages will not be archived by ESM or the Journal Data Loader. The default value is: “Contacts\Recipient Cache”. Additional paths must be separated by “; ”. Specify full paths from root folders (such as Inbox, Contacts, etc.). All sub-folders in a specified path are excluded.
Note that ESMWorker uses ‘\’ to link the path names, but ‘\’ is a valid character in an outlook folder. If a specified exclusion path ends with a ‘\’, ESM Worker ignores it. (For example, ESMWorker treats “Inbox\ignorefolder\” as “Inbox\ignorefolder”.)
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Exchange Ignore Message Classes: This setting applies to all message policy actions. Message classes listed here are not eligible for any policy actions. Use "|" to separate multiple values. For example: "ipm.note.smime|ipm.note.secure.*".
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Exchange Store Manager Worker Log Retention Days: How many days the ESM worker logs will be kept in log folder. The default value is 7 (days).
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Show Soft Delete Messages: This setting determines whether ESM will scan the Recover Deleted Items (Tombstone) for the messages that have been Shift+Deleted from the mailbox or deleted from “Deleted Items” folder.
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True (default): ESM will scan the Tombstone. If a message has been Shift+Deleted from the mailbox before ESM can scan it. ESM will scan it from Tombstone in next scan and link it to the “Deleted Items” folder.
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False: ESM will not scan the Tombstone. If a message has been Shift+Deleted from the mailbox before ESM can scan it, ESM will never scan it.
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Exchange Store Manager Use AutoDiscover: This setting can be added and set to True to tell ESM to use Autodiscover for all mailboxes, including non-hosted mailboxes. The default is False.
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Force Terminate MAPI Worker When Stopped: Determines whether or not to Force Terminate hanging ESM Worker threads. Default value is False.
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