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Recovery Manager for AD Disaster Recovery Edition 10.2 - Release Notes

Known Issues

General Known Issues

Known Issue ID (old) ID (new)
Cannot perform RMAD upgrade if the SQL Server Always On group is enabled for the reporting database. RMADFE-1146 ADO-220503
When a user cancels the data replication process by Ctrl + C, by logoff, etc, the status of the replication session is stuck at "Running". RMADFE-1271 ADO-220508
Customer can add a few instances of the same RMAD console (by domain name and by IP). RMADFE-1276 ADO-220509
Cannot disable replication schedule when there is no replication console (the replication console was deleted). RMADFE-1283 ADO-220511
Backups may contain invalid FQDNs that are registered automatically, so they cannot be selected in the Forest Recovery Console. Workaround: Use the Active Directory browse method tо add the DCs to a collection when creating backups, or perform backup creation for the DCs (with correct FQDN) directly. To use the Active Directory browse method, click All Domain Controllers in the console tree, right-click a domain controller on the right pane and press Add to Collection. RMADFE-2851 ADO-220570
Recovery Manager for Active Directory does not show changes to GPO administrative templates in the GPO comparison report. RMADFE-805 ADO-220632
Group Policy restore might fail with the error "Network access is denied” if you run the RMAD console under a local account, and this account has the same username and password as the domain account you use to restore Group Policy in the domain. RMADFE-2162 ADO-226664
Online Restore Wizard (agent-based restore) does not work on Windows Server 2016 with Local Security Authority (LSA) protection and Secure Boot enabled. RMADFE-1996 ADO-226670
Recovery Manager Portal upgrade fails when upgrading from 10.1 HF1 or earlier to 10.1 HF2 or later. You must reinstall the Recovery Manager Portal when upgrading instead. RMADFE-3122 ADO-229151

Forest Recovery Known Issues

Known Issue ID (old) ID (new)
SYSVOL may not work correctly if a domain controller that was selected for the authoritative SYSVOL restore cannot be restored. RMADFE-1111 ADO-220501
Recovery Manager for Active Directory Forest Edition (Disaster Recovery Edition) does not check version of Forest Recovery Agent inside the ISO image file. RMADFE-2220 ADO-226671
The start type of Windows Defender Firewall service cannot be restored in Windows Server 2019. RMADFE-2228 ADO-226672

 

System Requirements

Before installing Recovery Manager for Active Directory, ensure that your system meets the following minimum hardware and software requirements.

NOTE
  • Recovery Manager for Active Directory supports only IPv4 or mixed IPv4/IPv6 networks.
  • Recovery Manager for Active Directory Forest Edition can backup and restore domain controllers that are running on virtual machines in Amazon Web Services (AWS) or Microsoft Azure. Note that such domain controllers cannot be restored with the Bare Metal Active Directory Recovery method because there is no way to boot them from an ISO image.

Recovery Manager for Active Directory requirements

Processor

Minimum: 1.4 GHz

Recommended: 2.0 GHz or faster

Memory

Minimum: 1 GB

Recommended: 2 GB

These figures apply only if the Active Directory domains managed by Recovery Manager for Active Directory include 1 million objects or less. Increase RAM size by 512 MB for every additional 1 million objects.

Hard disk space

Full installation including the prerequisite software: 2.7 GB of free disk space

In case all the prerequisite software is already installed: 260 MB of free disk space

NOTE

Additional storage space is required for a backup repository, at least the size of the backed-up Active Directory database file (Ntds.dit) and the SYSVOL folder plus 40MB for the transaction log files.

Operating system

NOTE
  • Machine that hosts the Recovery Manager for Active Directory console must have same or higher version of Windows operating system than the processed domain controllers. Otherwise, the online compare and object search in a backup during the online restore operation may fail.
  • 32-bit operating systems are not supported.

Installation

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2012 R2 with or without any Service Pack

  • Microsoft Windows Server 2012 with or without any Service Pack

  • Microsoft Windows 10 x64

  • Microsoft Windows 8.1 x64 with or without any Service Pack

Targets for backup, restore, or compare operations

  • Microsoft Windows Server 2019 including Server Core installation

  • Microsoft Windows Server 2016 including Server Core installation

  • Microsoft Windows Server 2012 R2 with or without any Service Pack (including Server Core installation)

  • Microsoft Windows Server 2012 with or without any Service Pack (including Server Core installation)

The Windows Server Backup feature is supported for Windows Server 2012 R2 or higher. Make sure that the feature is installed on all domain controllers in your environment.

Microsoft .NET Framework

Microsoft .NET Framework version 4.5.2 or higher

Microsoft .NET Framework version 4.7.2 or higher is required for use of Microsoft Azure virtual machines with Restore Active Directory to Clean OS recovery method

Microsoft SQL Server and its components

Microsoft SQL Server versions

Microsoft SQL Server is required for the following Recovery Manager for Active Directory features: Comparison Reporting, Forest Recovery Persistence and Recovery Manager Portal.

Supported SQL Server versions:

  • Microsoft SQL Server 2019 with or without any Service Pack (Enterprise, Business Intelligence, Standard, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2017 with or without any Service Pack (Enterprise, Business Intelligence, Standard, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2016 with or without any Service Pack (Enterprise, Business Intelligence, Standard, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2014 with or without any Service Pack (Enterprise, Business Intelligence, Standard, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2012 with or without any Service Pack (Enterprise, Business Intelligence, Standard, Express, Web, or Developer Edition)

Microsoft SQL Server components

Microsoft System CLR Types for SQL Server 2012
If this component is not installed, it will be installed automatically by the RMAD setup.

Microsoft SQL Server Reporting Services

To display reports, Recovery Manager for Active Directory can integrate with Microsoft SQL Server Reporting Services (SRSS) 2016, 2017 and 2019.

Microsoft Operations Manager

Supported Microsoft Operations Managers for the RMAD Management Pack for Microsoft Center Operations Manager (SCOM):

  • Microsoft System Center Operations Manager 2016

  • Microsoft System Center Operations Manager 2012 R2

  • Microsoft System Center Operations Manager 2012 SP1

  • Microsoft System Center Operations Manager 2012

Microsoft Windows PowerShell

Microsoft Windows PowerShell version 5.0 or later

Microsoft Windows Installer

Microsoft Windows Installer 4.5

Microsoft Management Console

Microsoft Management Console 3.0

Integration with Change Auditor for Active Directory

Supported versions of Change Auditor for Active Directory: from 6.x to 7.x.

If any prerequisite software is not installed, the Setup program automatically installs it for you before installing Recovery Manager for Active Directory. If the prerequisite software to be installed is not included in this release package, it is automatically downloaded.

Continuous recovery: From version 10.0.1, Recovery Manager for Active Directory together with Change Auditor can restore the deleted object(s) and continuously restores the last change (if any) that was made to the object attributes after creating the backup, using the data from the Сhange Auditor database.

Antivirus software that is supported for backup antimalware checks

The anti-virus checks are performed on the Forest Recovery Console machine running Windows Server 2016 or higher by means of antivirus software installed on the machine.

  • Microsoft Defender

  • Symantec Endpoint Protection 14.x

  • Broadcom Endpoint Security (former name: Symantec Endpoint Protection 15)

Supported server management systems

  • Integrated Dell Remote Access Controller (iDRAC) 8 and 9

  • HP ProLiant iLO Management Engine (iLO) 3, 4 and 5

  • VMware vCenter/ESX Server 6.0, 6.5, 6.7 and 7.0

  • Microsoft Hyper-V Server 2012 or higher

Forest Recovery Agent requirements

Memory

256 MB (1 GB recommended)

Hard disk space

2 GB or more

Operating system

One of the following operating systems:

  • Microsoft Windows Server 2019 including Server Core installation

  • Microsoft Windows Server 2016 including Server Core installation

  • Microsoft Windows Server 2012 R2 with or without any Service Pack (including Server Core installation)

  • Microsoft Windows Server 2012 with or without any Service Pack (including Server Core installation)

Prerequisite software

Microsoft Windows Installer 4.5 or later must be installed.

Active Directory Virtual Lab requirements

Microsoft System Center Virtual Machine Manager (SCVMM) 2012 R2, 2016 0r 2019

Software that must be installed on the Active Directory Virtual Lab computer:

  • Microsoft SCVMM Console (supplied with the SCVMM version you plan to use)

Software that is installed on the source computer by Active Directory Virtual Lab console:

  • Disk2vhd v2.01 utility

    For for more details, see the Working with SCVMM 2012 R2 or higher section in User Guide.

Supported operating systems for the Hyper-V host:

  • Microsoft Windows Server 2012 R2 or higher.

VMware vCenter/ESX Server 6.0, 6.5, 6.7 and 7.0

  • Active Directory Virtual Lab does not support conversion of Windows Server 2019 Domain Controllers using VMWare ESXi/vCenter server.

  • Active Directory Virtual Lab does not support VMware ESXi 6.0.

  • vCenter Converter 6.2 must be installed in your environment using the Client-Server installation setup option.

  • vCenter Converter must be accessible to the Active Directory Virtual Lab.

  • If the TLS 1.0 protocol is disabled on vCenter Converter and vCenter servers, then switch to TLS 1.2 on the ADVL server. For more details, see the following KB articles:

Recovery Manager Portal requirements

Processor

1 GHz or faster

Memory

512 MB or more

Hard disk space

2 GB or more

Operating system

You can install the Recovery Manager Portal on a computer running one of the following x64 operating systems:

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2012 R2 with or without any Service Pack

  • Microsoft Windows Server 2012 with or without any Service Pack

Supported Web Browsers

  • Microsoft Internet Explorer

  • Google Chrome

Microsoft .NET Framework

Microsoft .NET Framework version 4.5.2 or higher

Microsoft Internet Information Server (IIS)

Microsoft Internet Information Services (IIS) 8.5 or higher

Microsoft SQL Server and its components

Microsoft SQL Server versions

One of the following versions is required:

  • Microsoft SQL Server 2019 with or without any Service Pack (Enterprise, Business Intelligence, Standard, Express, Web, or Developer Edition)

  • Microsoft SQL Server 2017 with or without any Service Pack (Enterprise, Business Intelligence, Standard, Express, Web, or Developer Edition)

  • Microsoft SQL Server 2016 with or without any Service Pack (Enterprise, Business Intelligence, Standard, Express, Web, or Developer Edition)

  • Microsoft SQL Server 2014 with or without any Service Pack (Enterprise, Business Intelligence, Standard, Express, Web, or Developer Edition)

  • Microsoft SQL Server 2012 with or without any Service Pack (Enterprise, Business Intelligence, Standard, Express, Web, or Developer Edition)

Required Microsoft SQL Server components

  • Microsoft System CLR Types for SQL Server 2012

If this component is not installed, it will be installed automatically by the RMAD setup.

Password and SIDHistory Recoverability Tool

You can only use the Password and SIDHistory Recoverability Tool if Microsoft's Active Directory Recycle Bin is not enabled in your environment.

 

Product Licensing

The Recovery Manager for Active Directory license specifies the licensed number of user accounts in the Active Directory domains protected with the product. If the actual number of user accounts exceeds the licensed number, Recovery Manager for Active Directory does not stop functioning but displays a warning message each time you back up data. In this case, you need to purchase and install a new license key file allowing you to back up a greater number of user accounts or revoke licenses from the domains whose backups you no longer need.

To view information about and manage the installed license key file, you can use the License tab in the About dialog box: in the Recovery Manager Console, right-click the Recovery Manager for Active Directory console tree root, and then click About.

Installing license key file

You need to supply a valid license key file when installing Recovery Manager for Active Directory.

To install a license key file
  1. In the Setup Wizard, on the User Information page, click Browse license to display the Select License File dialog box.

  2. Locate the Quest license file (*.dlv) and click Open.

Updating license key file

If you have purchased a new license key file, use the Recovery Manager Console to update the license key file.

To update the license key file
  1. In the Recovery Manager Console, right-click the Recovery Manager for Active Directory console tree root, and then click About.

  2. In the About dialog box, click the License tab, and then click Install License File.

  3. In the Update License dialog box, enter the path and name of the license key file, and then click OK.

Revoking licenses

When the actual number of user accounts exceeds the licensed number, Recovery Manager for Active Directory returns a warning message each time you back up data. In this case, you can revoke licenses from the domains whose backups you no longer need. The revoked licenses are returned to the pool of available licenses and you can allocate them to a different domain.

Caution

When you revoke licenses from a domain, all backups created by Recovery Manager for Active Directory for that domain get deleted. You should only revoke licenses from a domain if you no longer need backups created for that domain.

To revoke licenses from a domain
  1. In the console tree, right-click the root node, and then click About.

  2. In the About dialog box, click the License tab.

  3. On the License tab, select the domain from the License Usage list, and then click Revoke.

  4. In the confirmation message box, click Yes.

 

Getting Started

Upgrade and installation instructions

NOTE

For Recovery Manager for Active Directory 10.1 or higher: Make sure that you use the Backup Agent version supplied with this release of Recovery Manager for Active Directory.

Recovery Manager for Active Directory supports a direct upgrade from version 10.0 and higher. If you have an earlier version of Recovery Manager for Active Directory, the best practice is to upgrade the product to any of the supported versions, and then upgrade it to the latest version.

Alternatively, you can install the latest version of Recovery Manager for Active Directory on a new clean machine and perform a full replication. The Full replication feature allows you to create a full copy of the primary Recovery Manager Console settings on the new console instance. This option is supported starting from Recovery Manager for Active Directory version 9.0.1. For details, see the Full Replication section in User Guide.

Additional resources

Additional information is available from the following:

 

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