The file-level backup method does not back up data through a reparse point.
The VMware API does not support this type of backup.
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Install NetVault Client on the Guest OS, and perform a backup using the Plug-in for FileSystem to include the reparse point directory. |
A restore job fails with the following error:
Failed to restore VM disk data.
Failed to open vmdk VDDK error encountered: code 13
Retrieving error message text VDDK error message is ‘You do not have access rights to this file’
Disk data restore failed for ‘[datastore]VirtualMachineName/ VitrualDiskName.vmdk’
The NetVault Client running the Plug‑in for VMware may not have access to the SAN. To verify, try using the NBD transport mode. If restore completes successfully with this mode, it indicates SAN connectivity issues.
A restore job fails with the following error:
Failed to add VM to target server's inventory.
Fault string is 'Invalid configuration for device '3'.
When this error occurs, enable trace and run the restore job again. When the job completes, open the file named vmw<nnn>_soaprecv.log, and check if it contains an XML message <WaitForUpdatesExResponse> with contents similar to the following:
If so, it indicates that the backup contains an invalid configuration for a CD or DVD drive.
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Open the file vmware.cfg in a text editor. |
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To retain the original type for the drive during the restore process, make sure that the Enable Change Block Tracking for virtual machine option is enabled for the backup job. For more information, see Defining a backup strategy.
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