ESM requires one of the following to run in a hosted Exchange environment:
For how to configure ownership and access to a mailbox on hosted Exchange, see the section Working with hosted Exchange mailboxes in Archive Manager User Guide.
If a situation arises where an administrator needs to remove current ownership of a mailbox so that a different user can claim ownership, the administrator can do so through the Mailbox page in the Archive Manager Administration Website. Editing a private mailbox that is currently owned displays a Remove Owner button. Clicking this button removes current ownership of the mailbox so that another user can designate ownership.
http://<archivemanager>/app.html#/home/manage-remote-access/john.smith@hostingplace.com
The URL listed above populates the Remote Email Address text box with the following:
<ArchiveManager>\website\RemoteAccessAgreement.html
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