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When upgrading an existing vRanger virtual appliance, it fails with the following error:Error: Clean up complete. System restored after encountering error: Error 2760 - [vix_cant_open_detail] VIX can't open [DATASTORE] vRangerVA/vRangerVA-config.vmdk (You do not have access rights to this file)
This article outlines the procedure to merge or combine vRanger assets. When acquiring a new CPU license or a new vRanger feature, a new license will be received. In some cases, the new license only contains the new feature or the newly acquired CPU licenses and the application will prompt that the license will be overwritten when it is loaded into the UI.
When trying to access the Virtual Appliance - Configuration pane, vRanger GUI freezes and doesn't respond. The vRanger GUI must be closed from task manager in order to regain access to the GUI. The vCenter has been added to the vRanger configuration.The ESXi root credentials has been added to the hosts under the vCenter hierarchy.
Quest vRanger File Level Restore service doesn't start after a new installation or upgrade from a previous version. The following message is logged to the System logs in the Event Viewer: The EvmcVddInvs service failed to start due to the following error:Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorr...
Running a backup with the quiesce option fails with the following message:An error occurred while saving the snapshot: Failed to quiesce the virtual machine.VSS Writers go into timeout state after trying to take a quiesced backup.Rebooting the VM and trying a quiesce snapshot from vSphere client also fails with the same error.