Message says trial key will expire soon, but not able to open even though not expired yet (4249214)

Message says trial key will expire soon, but not able to open even though not expired yet

Launching a trial version and get a message saying that the trial key will expire in x number of days.  It gives the option to enter a new key or purchase now.  After selecting to enter a new key, a window appears to enter that new key. Since there is not a new key at this time, we close the window and Toad does not open.  How can we get Toad to open from this message window?