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On Demand Migration Current - User Guide

About On Demand Migration Before You Start Account Migration Mail Migration Public Folders Migration OneDrive Migration SharePoint Migration Microsoft Teams Migration Microsoft 365 Groups Migration Troubleshooting Finalizing the Migration

About Update Agents

To complete a migration project, a lightweight user desktop application (update agent) must be configured and deployed by administrators and run on users workstations. There are two types of update agents:

Client Update Agent (CUA)

CUA enables users to automatically reconfigure their Microsoft Outlook Profile to connect to the Exchange Online server in the new home tenant.

Desktop Update Agent (DUA)

DUA provides enhanced support, helps ensure the success of cross-tenant migration projects, makes agent delivery easier, and status reporting more informative. DUA has the following advantages over CUA:

  • Ability to manage user’s application reconfigurations activities from a single view within On Demand Migration.
  • Support for OneDrive for Business and Microsoft Teams.
  • Support for Microsoft 365 application license reset.
  • Support for various client authentication mechanisms.

For more information about downloading, administration and use of CUA and DUA, see the Quest On Demand Migration Update Agent Guide.

Account Migration

In this chapter:

Accounts and User Data Workspace

The Account and User Data migration workspace consists of the following views:

The Dashboard and the Accounts view are described in this topic.

Dashboard view

The dashboard in the Accounts and User Data workspace is common for the Accounts, Mailbox and OneDrive migration services. The components of the dashboard are as described below:

Notification panel - presents relevant information and shortcuts to migration activities.

Dashboard Menu - contains the following links to common activities in the migration process.

  • Configure connections - You can configure granular permissions for the source and target tenants in addition to advanced configurations such as concurrent PowerShell connections and custom EWS URL specification. For more information see .Configuring Connections
  • Discover accounts - Starts the New Account Discovery Task wizard to collect information about accounts in the source tenant. For more information see Discovering Accounts.
  • Enable calendar sharing - Starts the New Calendar Sharing Task wizard to allow users to retrieve calendar availability information after migration. For more information see Calendar Sharing.
  • Browse accounts - Opens the Accounts list view where you can search and filter for accounts, and manage all the account migration activities. For more information see
  • Download agent - Allows you to download a lightweight user desktop application (update agent) for users workstations that is needed to complete a migration project.

Getting Started - Presents quick start links to the various actions for preparing and migrating accounts.

Accounts - Presents a summary of the accounts in various migration states. Click Show All to open the Account List view to inspect the accounts.

Mailboxes - Presents a summary of the mailboxes in various migration states. Click Show All to open the Mailboxes List view to inspect the mailboxes.

OneDrive - Presents a summary of users with OneDrive in various migration states. Click Show All to open the OneDrive List view to inspect the OneDrive information.

Tasks - Displays the five most recent tasks that were completed in the Accounts and User Data workspace. The title displays the total number of tasks. Click Show All to open the Tasks List view.

Events - Displays the five most recent events that were completed in the Accounts and User Data workspace. The title displays the total number of events. Click Show All to open the Events List view in the Accounts and User Data workspace.

Accounts view

The Accounts view consists of the following parts:

Notification panel - presents relevant information and shortcuts to migration activities.

Filter panel - consists of predefined filters for the Account List View and tabs to switch between the Account List View and the Assessment view. SeeFiltering for more information about working with filters. The predefined filters are:

  • Status - corresponds to the Status column in the Account list. Valid values are Any, New, In Progress, Failed and Completed.
  • Matching - determines whether or the source account is matched with a target account. Valid values are Any, Matched and Not matched.
  • Type - corresponds to the Type column in the account list and determines the account type as defined in Active Directory. See the column definition below for valid values.
  • Environment - the location of the Active Directory with which the account is synchronized. Valid values are Synced with Active Directory (synchronized with on-premise Active Directory) and In Cloud (synchronized with Azure Active Directory). This filter corresponds to the Sync Status column in the Account list.

Accounts Menu - contains links to account migration activities and the search box. Each activity is explained in greater detail in subsequent topics. See Searching for more information about working with the search box.

Accounts list - displays information about discovered accounts in the source tenant and the migration status of each account. The columns are as described below:

NOTE: If you don't see the Sync Status or object description in the Type column, rerun the account discovery task as indicated in the Notification panel.

  • Sync Status - indicates whether the account is synchronized with the on-premise Active Directory or Azure Active Directory. The tool tip displays the status value.
  • Type - account type defined in Microsoft Active Directory. The account type can be one of the following:
    • Any
    • User accounts like Guest, Mailbox-enabled, Mail-enabled and Non-mail-enabled.
    • Resource mailboxes like Equipment, Room, Scheduled and Shared.
    • Groups like Distribution, Mail-enabled-security, Microsoft 365 (not associated with teams), Security and Teams.
  • ODM Licensed - indicates whether or not an On Demand Migration license has been consumed when the account is matched or migrated. Licenses are not consumed for scheduled or shared mailboxes.
  • Name - name of the account
  • Status - status of the account in the migration process. Valid values are New, In Progress, Failed and Completed.
  • Source UPN - UserPrincipalName (UPN) of the source account.
  • Target UPN - UserPrincipalName (UPN) of the target account.
  • Title - Job title of the user account. Does not apply to group accounts.
  • Department - department of the user account. Does not apply to group accounts.
  • Country - country of the user account. Does not apply to group accounts.
  • City - city of the user account. Does not apply to group accounts.

Assessment - Contains summary reports about the discovered data to analyze your domain structure and track potential problems, misconfiguration, and risks that might adversely affect the migration. For more information see Assessment.

What We Migrate

The On Demand Migration service for Accounts migrates discovered user accounts and the following types of discovered groups:

  • Microsoft 365 Groups
    • ownership (for accounts that have a pair on the target tenant )
    • membership (for accounts that have a pair on the target tenant )
    • email address for migrated Microsoft 365 Groups will be created in default target domain. See Microsoft Teams Migration for details on how to migrate Microsoft 365 Groups associated with Teams.
  • Security groups
    • ownership (for accounts that have a pair on the target tenant )
    • membership (for accounts that have a pair on the target tenant )
  • Mail-enabled security groups
    • ownership (for accounts that have a pair on the target tenant )
    • membership (for accounts that have a pair on the target tenant )
    • visibility in GAL
  • Distribution groups
    • ownership (for accounts that have a pair on the target tenant )
    • membership ( for accounts that have a pair on the target tenant )
    • SendAs and SendOnBehalf group delegates
    • visibility in GAL

NOTE:The Azure AD administrator account of the target tenant will be added as an owner to all target mail-enabled security groups, distribution groups and Microsoft 365 Groups. Migration of security groups with dynamic membership is not supported.

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