Before installing KACE GO, ensure that your system meets the following minimum hardware and software requirements.
KACE GO for iOS is compatible with iPhone, iPod touch®, and iPad, and requires iOS 9.0 or later.
KACE GO for Android is compatible with Android phones and tablets, and requires Android 5.01 or later.
Both versions of KACE GO require access to a KACE Systems Management Appliance, version 12.0 or later. Some features (such as Asset Management and Barcode Scanning) are only available with KACE appliance version 11.1 or later.
This product does not require licensing.
For instructions on how to update to this version and get started with the KACE GO mobile app, see the following topics:
If you are currently using KACE GO version 2.4 or lower, the update process depends on the device operating system, and is no different from updating your other mobile device apps.
For Android users, if you have auto-update set on your device, the application is updated automatically. If you do not have auto-update set, you are notified in the status bar that KACE GO is waiting for approval to install.
Starting in version 6.0, the app name is being changed to KACE GO Client. This only applies to Android platforms, while the name of the iOS app remains as is. This change was made to address any obsolete application IDs that could be exposed to end users. To upgrade Android devices to version 8.0, you must install the new KACE GO Client app.
For iOS users, an update available notification appears on the Apple App Store icon, unless you are an iOS 7 user with automatic updates enabled, in which case the device is updated without manual intervention.
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