Only administrator and user accounts with appropriate permissions set from the KACE SMA can log in to KACE GO. You can receive this message if your account does not have that permission.
For those using version 1.x , only administrator accounts could have the permission set. KACE SMA account holders whose role is User or Login not allowed cannot use KACE GO to gain access to a KACE SMA, even if their accounts are enabled for Mobile Device Access on the KACE SMA.
Return to the previous menu and select Report a Problem from the list. You must be logged in to the app to be able to do this.
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