立即与支持人员聊天
与支持团队交流

KACE Systems Management Appliance 11.1 Common Documents - Release Notes

Resolved issues

Resolved issues

This section contains the issues resolved in this release:

Resolved Service Desk issues

Resolved Service Desk issues

The following is a list of Service Desk issues resolved in this release.

Table 1. Resolved Service Desk issues

Resolved issue

Issue ID

Creating a Service Desk process template that included a separator could result in an error when used from the User Portal.

K1-30698

Time Closed, Time Stalled and Time Opened are not updated for a parent ticket with approvals.

K1-30685

When copying text from a Word application to a ticket, the formatting could not be retained.

K1-30545

When duplicating a process, the ticket template was not duplicated.

K1-30460

Tickets with very long summary fields could result in an error when the Tickets list page loads.

K1-23726

Default ticket template is not set when creating a new ticket by email.

K1-23422

Unexpected rendering behavior (scrolling) could be seen when viewing ticket details when multiple categories and sub-categories are present.

K1-22645

In the Service Desk list view, Time Open and Time Opened are renamed to Time Since Last Opened and Last Opened, respectively.

K1-22630

Emails sent with display names with a comma or multi-language character to a Service Desk queue through POP3 was not handled correctly, in some cases.

K1-22610

Image was broken using several variables in email templates.

K1-21347

Email On Event ticket notification emails were formatted differently than Custom Ticket Rule emails.

K1-21198

Default value was not displayed on ticket detail page for drop-down fields with Always Required option.

K1-21187

Service Desk: Token emails from Gmail to Gmail leaved behind empty spaces.

K1-21186

When a ticket is submitted by email with embedded dark colors, the text was hidden if the Administrator Console is also set to a dark theme.

K1-21147

Process parent ticket did not close if child tickets were closed from Tickets list view.

K1-21143

Service Desk email notifications broke if templates exceeded character limits.

K1-21118

Advanced Search: Filters did not work as expected when using Unassigned Owner.

K1-21116

Advanced Search in Tickets list: Filters did not work as expected when using Status and Process Status.

K1-21107

Populating a Service Desk ticket multi-selection custom field with double quotes in the select value resulted in unexpected behavior.

K1-21094

Ticket attachment links sent in email notifications did not work as expected in some cases.

K1-19964

Resolved KACE Agent issues

Resolved KACE Agent issues

The following is a list of KACE Agent issues resolved in this release.

Table 2. Resolved KACE Agent issues

Resolved issue

Issue ID

CentOS receives all updates with the Linux Update feature. The security filter is not available for the Linux Package Upgrades page.

K1A-3810

KACE Agent 11.0 failed to download file from HTTPS source, impacting use of replication shares that are accessed through the HTTPS protocol.

K1A-2330

Client certificate install operation could timeout on newly provisioned Windows devices, preventing the agent from receiving any commands from the appliance until a reconnect event happened.

K1A-2329

VMM managed Hyper-V host was not added to appliance during VMM inventory when the Agent is installed on some Hyper-V hosts.

K1A-2328

Replication did work when password had an '@' symbol.

K1A-2326

macOS 11.0 (Big Sur): Installing KACE Agent with the Agent Status icon enabled resulted in warnings during installation.

K1A-2318

konea.exe and clientidentifier.exe could crash in some environments.

K1A-2291

Recurring Alert messages kept spawning new Windows on endpoint.

K1A-2289

Wake-on-LAN (WoL) through relay did not display error when the relay agent selected was down.

K1A-2285

Tokens were treated as invalid by agents (error: Agent token signed by another server) if the appliance database became out of sync with the file system.

K1-30642

SNMP inventory data from Dell servers could cause inventory to fail.

K1-30615

In the System Administration Console, on the Agent Token Detail page, Organization is represented with its ID instead of name.

K1-29969

Offline KScripts did not run when scheduled for Run on the instance/day of week.

K1-21173

MSI Policy wizard script could fail to set the registry value correctly.

K1-21049

Scripting option Allow run without a logged-in user cleared still allowed script to run.

K1-19576

SMB URLs did not properly handle passwords with special characters.

K1-17342

Resolved Inventory issues

Resolved Inventory issues

The following is a list of Inventory issues resolved in this release.

Table 3. Resolved Inventory issues

Resolved issue

Issue ID

SNMP inventory mistakenly identified non-hex strings as hex strings, causing incorrect values in some cases.

K1-30668

Dell Warranty retrieval errors were not logged to the new dell_warranty_log error file.

K1-30531

Overdue Service Desk widgets included tickets that were not yet overdue.

K1-30480

In the Quarantine list page, it was not possible to view the details of a quarantined device.

K1-24508

Viewing script logs from the Device Detail page displayed blank logs.

K1-21349

Reset Tries button in Windows Feature Updates Status on Device Detail page did not always work.

K1-21172

Gateway IP Address was not an available column on the Devices list page.

K1-21131

Machine deletion could lead to software installation counts being inaccurate.

K1-20437

No history was tracked when Smart Label was edited.

K1-17612

相关文档

The document was helpful.

选择评级

I easily found the information I needed.

选择评级