For those using version 1.x , only administrator accounts could have the permission set. KACE SMA account holders whose role is User or Login not allowed cannot use KACE GO to gain access to a KACE SMA, even if their accounts are enabled for Mobile Device Access on the KACE SMA.
Return to the previous menu and select Report a Problem from the list. You must be logged in to the app to be able to do this.
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