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KACE Systems Management Appliance 11.1 Common Documents - KACE Express Quick Start Guide

About KACE Express Requirements for running KACE Express Installing the KACE Express virtual appliance Configuring the KACE Express virtual appliance Provisioning Agents to enable device management Using KACE Express for systems management Transitioning from KACE Express to the full appliance Support options for KACE Express Appendixes About us Legal notices

Provisioning Agents to enable device management

Provisioning Agents to enable device management

The KACE Agent is an application that you install on devices to enable device management through the KACE Express appliance.

Agents that are installed on managed devices communicate with the KACE Express appliance through AMP (Agent Messaging Protocol). Agents perform scheduled tasks, such as collecting inventory information from and distributing software to managed devices.

There are two methods for installing the KACE Agent on the devices you want to manage.

Provisioning using the GPO Provisioning Tool: This approach is recommended, because it minimizes the client-side configuration on the devices to be managed. It requires an Active Directory® environment.
Provisioning using IP range ("Onboard Provisioning"): This approach requires you to perform client-side configuration on the devices to be managed before you can start provisioning.

Provisioning the KACE Agent using the GPO Provisioning Tool

Provisioning the KACE Agent using the GPO Provisioning Tool

Using a Group Policy Object (GPO) is the most effective method to deploy KACE Agents on a network of Windows devices.

The GPO Provisioning Tool uses Active Directory and Group Policy to distribute the installation settings and to perform the installation of the Agent. The tool creates a GPO or modifies a pre-existing GPO to install the KACE Agent when a device authenticates with Active Directory.

The first time a target device refreshes Group Policy after the tool has completed the creation or modification process, a new Group Policy client-side extension DLL (dynamic-link library) is registered on the devices applying this GPO. The next time that the device refreshes Group Policy, Windows triggers the newly registered client-side extension to install the KACE Windows Agent.

Prepare to use the GPO Provisioning Tool for Agent deployment

Prepare to use the GPO Provisioning Tool for Agent deployment

Before you can use the GPO Provisioning Tool to deploy Agents to Windows devices, you must ensure that your system is configured to use the tool.

The following system requirements are necessary for using the GPO Provisioning Tool:

Windows 7 and later versions: Remote Server Administration Tools (RSAT) enables IT administrators to remotely manage roles and features in Windows Server® 2019, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2 from a computer that is running Windows 10, Windows 8.1, Windows 8, or Windows 7.
Make sure to use a share that everyone can access. For example, do not place the .msi file on the NETLOGON share, because not every user can reach that share and the lack of access will cause your upgrade to fail in the future. This location should be a permanently accessible share. The installer is an MSI (Microsoft Installer) file. To uninstall or upgrade software, MSI needs access to the .msi file. If it is not accessible, msiexec will not uninstall.

Provision KACE Agents using the KACE Systems Management Appliance GPO Provisioning Tool

Provision KACE Agents using the KACE Systems Management Appliance GPO Provisioning Tool

You can install the KACE Agent on a single device, or on multiple devices by using the KACE Systems Management Appliance GPO Provisioning Tool, starting within the Agent Provisioning Assistant.

This procedure starts in the KACE Systems Management Appliance Administrator Console. However, to complete this task, you leave the KACE Systems Management Appliance to work in the Windows Group Policy Management Console or the Windows Administrative Tools using the KACE Systems Management Appliance GPO Provisioning Tool before returning to the appliance.

1.
Log in to the appliance Administrator Console: http://appliance_hostname/admin.
From the Dashboard, click Launch the Agent Provisioning Assistant in the Information section.
If the link does not appear in the Information section, start the Agent Provisioning Assistant from the Provisioning panel:
1.
On the left navigation bar, click Settings to expand the section, then click Provisioning.
2.
Click Agent Provisioning Assistant.
The Agent Provisioning Assistant: Step 1 of 3 page appears.
3.
Select the check box for Provisioning Using Windows Group Policy (recommended), and click Next to display the Agent Provisioning Assistant: Step 2 of 3 page.

Installing and starting the tool requires leaving the KACE Systems Management Appliance interface.

NOTE: Only GPOs for which you have permission to edit are displayed in the tool.
7.
Return to the Agent Provisioning: Step 2 of 3 page in the KACE Systems Management Appliance when you have completed working in the tool, and click Next.
8.
Click Finish on the Agent Provisioning: Step 3 of 3 page.

Agents are installed on the client devices after the Group Policy is refreshed on those devices. Depending on the environment, this installation takes place either when the device reboots, or after a 90-minute refresh cycle occurs for the Group Policy.

Go to the Devices page to keep track of the progress of devices having the agents installed and checked in.

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