User may get an error message "failed to export search result" when trying to export PST task.
Error says: "Object reference not set to an instance of an object"
1. Close Archive Manager for Exchange console.
2. Stop the Metalogix Archive Manager for Exchange Services. This can be done with the Stop Exchange Services batch file included in the Start Menu group for Metalogix Archive Manager for Exchange (must be run as Administrator):
3. Search for the PST export folder location inside of Manager service config file, typically:
C:\Program Files (x86)\Metalogix\MAM4Exchange\Services\exchangePAMManagerSv\exchangePAMManagerSv.exe.config
Lookup the key named "ExportBaseFolder"
The value of the key refers to PST Export folder
4. Delete the "TaskList.xml" file from the PST Export folder
NOTE: This will delete all your previous export tasks
5. Start the services for Metalogix Archive Manager for Exchange. This can be done with the Stop Exchange Services batch file included in the Start Menu group for Metalogix Archive Manager for Exchange (must be run as Administrator)
6. Perform your search and create the PST Export task.
© ALL RIGHTS RESERVED. Feedback 使用条款 隐私 Cookie Preference Center