User activity report does not include logoff information (4298316)

This behavior is usually related to any (or all) of the following conditions:

1. Exceptions in Desktop Authority global options are set to exclude logoff actions.
2. Logoff option in profile's validation logic is disabled.
3. Logoff option in data collection element's validation logic is disabled.

To solve this issue, one or all of these actions must be taken:

1. In Desktop Authority Manager Console:     
   - Navigate to Client Configuration | Global Options | Common Management Options | Exceptions
   - Verify that checkbox named "Do not perform User Management actions at logoff" is unchecked.
   - Click "Save" and replicate changes.
   
2. In Desktop Authority Manager Console:
   - Locate the profile where Data Collection element is included.
   - Verify the validation logic and check that Logoff option is enabled.
   - Click "Save" and replicate changes.
   
3. In Desktop Authority Manager Console:
   - Locate the Data Collection element.
   - Verify the validation logic and check that Logoff option is enabled.
   - Click "Save" and replicate changes.
   

The Data Collection element is now ready to collect and send information to the reporting database.

Allow some time for information to be collected and sent to database.