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标题
Is it required to exclude the Collaboration Services directory from AntiVirus scanning? -
说明
Is it a requirement to have the Collaboration Services directory excluded from scanning with AntiVirus? If so, why? -
原因
When QCS is accessing it's database files they have been known to be locked by AntiVirus. This will cause lock errors in console. -
解决办法
It is a product requirement to have the following directory excluded from AntiVirus scanning:C:\Program Files (x86)\Quest Software\Collaboration Services\Note: Exclusions apply to both "Real Time scanning" and "ODS - On Demand scanning".
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其他信息
The Storage directory by default is "C:\Program Files (x86)\Quest Software\Collaboration Services\Storage" contains the SQLite database files (.sdb), and other config files (.xml and .xsd) should any automatic action be taken by AntiVirus Software on files in this directory, it has been known that it could cause AD Stubs objects to be deleted, as well as possibly needing to reinstall QCS in the event of corruption.The TEMP folder "C:\Program Files (x86)\Quest Software\Collaboration Services\TEMP" contains the sqlite transaction log files with no file extension as well as crash dump files (.dmp) should application crashes occur. Removal or modification of these files could cause corruption of your QCS database.
As for the other additional directories they also contain vital product binaries that it needs access to at all times which is why excluding the entire Collaboration Services directory is needed.