Return
-
Title
Invalid license or password message when installing your XRT password. -
Description
Invalid license or password message when installing your XRT password.
Error:
***Invalid password specified
XRT PASSWORD NOT INSTALLED
-
Resolution
A)Ensure all parameters are entered correctly. Common errors include:- Version numbers should be 3 digits long. i.e. 2.0.0, not 2.0- If you have installed PDS, make sure you select pds-Motif or pds-shared, not All_products.B)Ensure your CPU id was reported accurately to our sales / license staff:- confirm CPU id on fax / email sent to you with the actual id- if ID is wrong send an email to Sales or License with:o request for change of password due to bad CPU ido bad CPU id and correct CPU ido your XRT serial numbero Name, Company Name, Contact numberC)XRT care expiry date is not the same as license expiry date:- Permanent licenses do not have an expiry date- Accept the default date field ( i.e.: 0000/00/00 )- Expiry dates are only used in evaluation copies of XRT- The care date is when your support contract runs out