When deploying a Rapid Clone using the “Native” Sysprep execution mode, the following error may be displayed;
"Linked clone failed. CloneVMLinked: CustomizeVM_Task failed! VMware task:CustomizeVM_Task state - Cannot complete customization. - Call Stacks - at VMLinkedClone.VMLinkedCloneService.CloneVMLinked(String vmInvPath, String strSnapshotMor, String”.
This can be caused if the Microsoft Sysprep files are not found on the VirtualCenter host, not the correct version of Sysprep files, or are not in the correct location.
To verify that the below is the correct resolution, perform the following.