Return
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Title
Cannot connect to VDIs -
Description
Userscannot connect to VDI-published applications, getting eror: 8007000C The access code is invalid.. Connection Broker log reports CVDIMessage cannot authenticate. Error code (12). Same error shown in vWorkspace Management console when admin tries to uninstall/reinstall PNtools.
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Cause
Wrong farm-specific information in registry on VDI machine. Possible cause: such information already exists in the template.
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Resolution
Perform these steps:
1) Stop Quest Data Collector service on VDI machine
2) Access registry key HKLM\Software\Provision Networks\Common
3) Detele the following values: ComputerID, LLMServerList and PublicKey
4) Perform Initialization from vWorkspace Management console (make sure that VDI is in logoff state first)