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Displaying 1-25 of 1815
How to remove a Website from Foglight for vWorkspace (230452)

In some case, it might be needed to remove a Website from Foglight monitoring or vWorkspace Monitoring and Diagnostic. Open Foglight into a Web Browser; Login and go to Discover and Configure ​vWorkspace Monitoring and Diagnostics​ Environment; Go to Step 4 | Edit; ...

Product(s): vWorkspace
Last Updated On: 6/15/2017
(0 Ratings) 8 views
Quest Data Collector service crashing and will not restart on a session host (224064)

The Quest Datacollector service (pndcsvc.exe) has crashed and will not restart on a session host. Users are not able to connect. Service has become corrupt and requires reinstalling. While the Quest data collector service is ...

Product(s): vWorkspace
Last Updated On: 6/13/2017
(0 Ratings) 432 views
Are MS XML and Java 7 compatible with vWorkspace (230206)

Are MS XML 4.0 and Java 7 compatible with vWorkspace? Is there any potential conflicts? There is no expected issue with MS XML 4.0 and Java 7. If there is any concern, please create a snapshot of your Virtual Appliance before.

Product(s): vWorkspace
Last Updated On: 6/8/2017
(0 Ratings) 7 views
HOW TO: Secure Access Certificate Configuration (70481)

When the Secure Access Certificate is incorrectly configured, any of the below symptoms may be experienced: When trying to import a Certificate into Secure access, no certificates are available even if one has been imported onto the server. ...

Product(s): vWorkspace
Last Updated On: 6/6/2017
(0 Ratings) 2909 views
How to create a Published Application? (50674)

How to create a Published Application in the vWorkspace Management Console. Launch the vWorkspace Console; Expand the 'Resources' node; Click on the 'Managed Application' node; On the right side of the Console click on the Green plus ( + ) sign; ...

Product(s): vWorkspace
Last Updated On: 6/5/2017
(0 Ratings) 2309 views
vWorkspace console may show VDI Computers Initializing or Re-Initializing periodically. (53244)

Looking in the vWorkspace Management Console may show VDI Computers initializing or re-initializing periodically. The cause of this issue may be based on the number of VDI Machines vWorkspace is managing. In an attempt ...

Product(s): vWorkspace
Last Updated On: 6/2/2017
(0 Ratings) 1722 views
after making changes to vworkspace server template, the system stuck in shutting down phase (230053)

After some modification to the Gold Image, there might be situation where there might be corruption. Would this impact the Production Environment directly? The Gold Image (or Template), in vWorkspace, are the basis for creating RDSH and VDIs. ...

Product(s): vWorkspace
Last Updated On: 6/2/2017
(0 Ratings) 16 views
Remote Control Session RDP 8.0: This function is not supported on this System (120) (105537)

When right clicking on a session or a virtual machine with a logged in user and select Remote Control…. an error occurs. The following error occurred while shadowing session This function is not supported on this System (120). RDP 8.0 does not support shadowing. ...

Product(s): vWorkspace
Last Updated On: 6/1/2017
(0 Ratings) 3172 views
error: disk deployment blocked due to HyperDeploy (229675)

When re-provisioning computers the following error may be seen: Disk deployment blocked due to HyperDeploy by Host: hyper-v servername. This issue can occur when using multiple hyper-v servers with clustered storage. ...

Product(s): vWorkspace
Last Updated On: 5/23/2017
(0 Ratings) 53 views
After updating PNTools user is presented with a blank screen on login. (147847)

After updating PNTools user is presented with a blank screen on login. Incorrect or missing value inder UserInit in the registry. 1. Open registry of machine and go to the following location HKLM\Software\Microsoft\Windows NT ...

Product(s): vWorkspace
Last Updated On: 5/23/2017
(0 Ratings) 1849 views
Best practices for User Profile Management (MetaProfiles) (182486)

Most issues with User Profile Management are due to the user's profile being too large as a result of too much being captured. The aim when deciding what to capture with User Profile Management is to keep the profile as small ...

Product(s): vWorkspace
Last Updated On: 5/22/2017
(3 Ratings) 2207 views
Saving Windows Credentials Store with Metaprofiles (148502)

Is it possible to use Metaprofiles (User Profile Management) to save the Windows Credentials Store (for example saved Outlook passwords) so that saved passwords are moved between sessions? It is not possible to save the ...

Product(s): vWorkspace
Last Updated On: 5/22/2017
(0 Ratings) 1693 views
Smart card logon to Web access (183146)

When using Smartcards to authenticate, by default you still need to type in a Username and Password to log into the Web Access site before you can launch your app. Workaround. This blog article shows how to set up IIS and Web Access to allow logins using Smart cards. ...

Product(s): vWorkspace
Last Updated On: 5/19/2017
(0 Ratings) 713 views
Mandatory Hotfix 654037 for 8.6 MR3 Mac Connector (228613)

This mandatory hotfix addresses the following issues: Picture is pasted instead of copied text when copying from Excel 2016 to Mac version of Excel. It is impossible to launch any application with non-English user name if Cred SSP is enabled for the farm properties. ...

Product(s): vWorkspace
Last Updated On: 5/15/2017
(3 Ratings) 369 views
Mandatory Hotfix 654123 for 8.6 MR3 Linux Connector (228607)

This mandatory hotfix addresses the following issues: It is impossible to launch any application with non-English user name if Cred SSP is enabled for the farm properties. Please download by Clicking Here. The following is a list of issues resolved in this release. ...

Product(s): vWorkspace
Last Updated On: 5/15/2017
(0 Ratings) 286 views
Newly provisioned VDIs show the error "The security database on the server does not have a computer account for this workstation trust relationship" (229429)

After creating new VDIs the following error may be seen when a user attempts to connect: "The security database on the server does not have a computer account for this workstation trust relationship". This can happen in a large ...

Product(s): vWorkspace
Last Updated On: 5/15/2017
(0 Ratings) 37 views
How To: Improve Performance to a Virtual Desktop VDI Session (73446)

When connecting to a VDI over a slow connection users report that the performance on the VDI is degraded, or sessions are disconnected often. This can sometimes be caused if the Maximum Transmission Unit (MTU) of the VDI is being fragmented. ...

Product(s): vWorkspace
Last Updated On: 5/5/2017
(1 Ratings) 1504 views
How to set the minimum memory with Hyper-V (227781)

The Hyper-V role in Windows 2012 has an improved Dynamic memory feature that adds a property called Minimum Memory.This allows you to specify a memory value smaller than the Startup Memory value so that after startup a VM can release unneeded memory back to the ...

Product(s): vWorkspace
Last Updated On: 5/5/2017
(0 Ratings) 294 views
Cannot load pit file when launching Published application through Web Access (55554)

When browsing to the location identified in the error message, " .pit", the file is not present. The PortWise cache cleaner has removed the file, from the client, as it is not of an allowed file type. The Cache MIME Types field lists the types of files permitted to be cached by the client. ...

Product(s): vWorkspace
Last Updated On: 5/3/2017
(2 Ratings) 4697 views
Redirection not working for Web Access (149541)

When creating a new website, the default.aspx should get edited automatically and a redirector setup to point to the new website, for example: http://waserver. domain.com is redirected to http://waserver.domain.com/vworkspace. ...

Product(s): vWorkspace
Last Updated On: 5/1/2017
(0 Ratings) 1698 views
Mandatory Hotfix 654125 for 8.6 MR3 Android Connector (228830)

This mandatory hotfix addresses the following issues: It is impossible to launch any application with non-English user name if Cred SSP is enabled for the farm properties. Please download by Clicking Here. Resolved Issues: ...

Product(s): vWorkspace
Last Updated On: 4/28/2017
(0 Ratings) 263 views
The Remote Computer requires Network level authentication error. (63874)

When trying to connect to a machine, an error occurs "The Remote Computer requires Network level authentication error.". Certain older machines do not support NLA, the first 2 workarounds are for those machines. If the machine ...

Product(s): vWorkspace
Last Updated On: 4/27/2017
(3 Ratings) 13573 views
vWorkspace 8.6.x patch installers (228827)

When trying to upgrade vWorkspace 8.6 to mr1, mr2 or mr3 running the setup in the full installer package does not appear to upgrade the version. When opening the management console the same version as pre upgrade is seen. ...

Product(s): vWorkspace
Last Updated On: 4/26/2017
(0 Ratings) 130 views
PNTools versions are detected as outdated after upgrade. (228413)

vWorkspace Monitoring and Diagnostics detected PNTools versions to be outdated after an upgrade. Alarm was triggered and you could be getting an alert similar to the following: Browsing the PNTools folders of each Broker ...

Product(s): vWorkspace
Last Updated On: 4/21/2017
(0 Ratings) 143 views
How to subscribe to RSS Feeds/Product Notifications (102751)

How to subscribe to RSS Feeds/Product Notifications to opt into support notifications to receive emails about the latest software patches, version releases, and updates to our Knowledge Base. What Is RSS? (Really Simple Syndication ...

Product(s): Active Administrator, Privilege Manager for Windows, vWorkspace, Asset...
Last Updated On: 4/20/2017
(1 Ratings) 13928 views