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Displaying 1-25 of 1786
Error "Couldn't send message to remote computer -failed to respond (10060)" (58869)

When trying to deploy MSI packages to VDIs, the following error occurs "Couldn't send message to remote computer . A connection attempt failed because the connected party did not properly respond after a period of time, or ...

Product(s): vWorkspace
Last Updated On: 12/4/2017
(0 Ratings) 3249 views
vWorkspace mapped printers are disappearing from view and the users are no longer able to print (108104)

vWorkspace mapped printers are disappearing from view and the users are no longer able to print. When the users launch their vWorkspace session they see the mapped printers, after a while the printers disappear and the user can no longer print. ...

Product(s): vWorkspace
Last Updated On: 11/29/2017
(0 Ratings) 1662 views
Video: How to Enable Diagnostics in vWorkspace 8.0 (105373)

How to use the diagnostic tool in vWorkspace 8.x. Please see Dell vWorkspace 8.0 Feature Spotlight: Enabling Diagnostics. Tthe attached document contains the written instructions.

Product(s): vWorkspace
Last Updated On: 11/28/2017
(0 Ratings) 1914 views
Add Connection Broker Servers (84706)

How to Add a Connection Broker. Open the vWorkspace Management Console, and expand the Locations node, and then the location that the Connection Broker is to be added. Right-click on Connection Brokers, and then select New Connection Broker. ...

Product(s): vWorkspace
Last Updated On: 11/16/2017
(0 Ratings) 2204 views
HowTo: Enable Connection Broker Logging (56803)

Steps to enable Connection Broker logging in vWorkspace. To enable Connection Broker Logging: Launch the vWorkspace Management Console; Expand Locations | Location1 | Connection Brokers; Right click your Connection Broker and select Properties; ...

Product(s): vWorkspace
Last Updated On: 11/16/2017
(0 Ratings) 2866 views
Operating Systems supported by Linux Connector (77233)

Which Linux Operating Systems are supported for use with the Linux Connector? Operating Systems Supported. The vWorkspace Connector for Linux is supported on the following operating systems: Ubuntu 12.04 LTS, 14.04 ...

Product(s): vWorkspace
Last Updated On: 11/13/2017
(0 Ratings) 2052 views
Naming Conventions for new VDIs not working (77059)

When adding a new VDI to a group, the naming conventions are not applied. The VDI is named the same as the parent image. Instant Provisioning tools need to be reinstalled. OR. Sysprep Customizations credentials are incorrect. Reinstall Instant Provisioning tools. ...

Product(s): vWorkspace
Last Updated On: 11/2/2017
(0 Ratings) 1535 views
Possible communication errors when connecting from a Thin Client. (69164)

When connecting from a Thin Client that has Symantec Endpoint Protection installed it is possible that the AppPortal will display one of the following error messages. Error 1: Connection to [Farm_Name] Failed. The operation timed out. ...

Product(s): vWorkspace
Last Updated On: 10/13/2017
(0 Ratings) 3062 views
Cannot Remove Hyper V Host (136039)

When attempting to remove a Hyper-V host from vWorkspace the following error is seen: Host [servname] could not be removed. Computers are currently hosted on [servname]. Virtual Machines hosted on the Hyper-V Host to be removed must first be removed from vWorkspace. ...

Product(s): vWorkspace
Last Updated On: 6/30/2017
(1 Ratings) 1786 views
HOW TO: Secure Access Certificate Configuration (70481)

When the Secure Access Certificate is incorrectly configured, any of the below symptoms may be experienced: When trying to import a Certificate into Secure access, no certificates are available even if one has been imported onto the server. ...

Product(s): vWorkspace
Last Updated On: 6/6/2017
(0 Ratings) 3548 views
Remote Control Session RDP 8.0: This function is not supported on this System (120) (105537)

When right clicking on a session or a virtual machine with a logged in user and select Remote Control…. an error occurs. The following error occurred while shadowing session This function is not supported on this System (120). RDP 8.0 does not support shadowing. ...

Product(s): vWorkspace
Last Updated On: 6/1/2017
(0 Ratings) 3695 views
Cannot load pit file when launching Published application through Web Access (55554)

When browsing to the location identified in the error message, " .pit", the file is not present. The PortWise cache cleaner has removed the file, from the client, as it is not of an allowed file type. The Cache MIME Types field lists the types of files permitted to be cached by the client. ...

Product(s): vWorkspace
Last Updated On: 5/3/2017
(3 Ratings) 5203 views
The Remote Computer requires Network level authentication error. (63874)

When trying to connect to a machine, an error occurs "The Remote Computer requires Network level authentication error.". Certain older machines do not support NLA, the first 2 workarounds are for those machines. If the machine ...

Product(s): vWorkspace
Last Updated On: 4/27/2017
(3 Ratings) 14999 views
How to subscribe to RSS Feeds/Product Notifications (102751)

How to subscribe to RSS Feeds/Product Notifications to opt into support notifications to receive emails about the latest software patches, version releases, and updates to our Knowledge Base. What Is RSS? (Really Simple Syndication ...

Product(s): Active Administrator, Privilege Manager for Windows, vWorkspace, Asset...
Last Updated On: 4/20/2017
(1 Ratings) 16300 views
Are Generation 2 Hyper-V Virtual machines supported in vWorkspace (137081)

When attempting to create a template machine, the following error is seen when trying to install the instant provisioning tools: Floppy disk drive seems to be disabled. Instant Provisioning Service x64 requires the Floppy disk drive to be enabled. The setup will now abort. ...

Product(s): vWorkspace
Last Updated On: 3/2/2017
(1 Ratings) 2840 views
vWorkspace steps to upgrade a vWorkspace Farm to the new version (106284)

How to upgrade from a vWorkspace environment to the new version Given example provide steps to upgrade to the 8.6.x environment, but can be used for the almost any vWorkspace version. 1. First, backup your vWorkspace ...

Product(s): vWorkspace
Last Updated On: 2/27/2017
(4 Ratings) 4459 views
Server Updates always in Pending State (137215)

Server updates show as pending within vworkspace management console. Any task submitted into vworkspace console shows as pending, and the task is not completed on the target machine. Or the task attempts to run and the following message is seen: ...

Product(s): vWorkspace
Last Updated On: 2/24/2017
(1 Ratings) 2627 views
Data collector service fails to start automatically after reboot (120107)

On some servers, the Data Collector service fails to start when the server is rebooted. The Data Collector service is trying to start before the system is fully ready. Workaround. Technical Support does not provide support for problems ...

Product(s): vWorkspace
Last Updated On: 2/14/2017
(0 Ratings) 2919 views
Video: How to configure the Webaccess Timeout Warning (105489)

vWorkspace 8.0 introduces a Timeout warning that allows the user to stay logged into the website. This shows you how to configure it. See this Video for more information: 480 X 270 player for the Support Link Solution pages.

Product(s): vWorkspace
Last Updated On: 2/3/2017
(0 Ratings) 2470 views
Mac Connector 7.7 System Requirements (137992)

What are System Requirements for the Mac Connector 7.7? Please review this online document for the full list of System Requirements for Mac Connector 7.7: Mac Connector 7.7 System Requirements.

Product(s): vWorkspace
Last Updated On: 1/30/2017
(0 Ratings) 1811 views
How to install a license key for vWorkspace. (122007)

The steps below will describe how to install a license key for vWorkspace. Please keep a record of your license number received for future correspondence. Steps on how to install a license key. Copy the attached file, Licensefilename ...

Product(s): vWorkspace
Last Updated On: 1/30/2017
(0 Ratings) 2213 views
Instant Provisioning will not run vbs files in the vbscripts folder. (142309)

Using Instant Provisioning and the VBscript, wsus.vbs, does not get executed. The Instant Provisioning works except for the execution of the wsus.vbs. No wsus.log is created. Instant provisioning tools version 8.5.307.1955 This ...

Product(s): vWorkspace
Last Updated On: 1/30/2017
(0 Ratings) 2097 views
vWorkspace Webaccess and Dell Password Manager integration error "The resource cannot be found" (130734)

When enabling Dell Password Manager on vWorkspace webaccess it cannot open the page. The user will be presented with the error. Server error in application. and. The resource cannot be found. Incorrect URL entry for Password ...

Product(s): vWorkspace
Last Updated On: 1/30/2017
(0 Ratings) 1823 views
vWorkspace connector shrinks the text when printed (139594)

When a print operation performed via vWorkspace connector 8.x, the texts appears to have shrunk on the paper. EOP Print feature is being utilized and only certain printers experience this issue. EOP Universal printer driver compatibility related with certain printers. ...

Product(s): vWorkspace
Last Updated On: 1/30/2017
(0 Ratings) 1757 views
Poor Performance with Internet Explorer 11 and Flash (122008)

Poor performance is experienced when utilizing Internet Explorer 11 and Flash Media content on published websites. This is a defect within vWorkspace. Defect ID: 317391. Status: Dell is currently working to provide superior ...

Product(s): vWorkspace
Last Updated On: 1/30/2017
(1 Ratings) 3583 views