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Displaying 1-25 of 1812
Best practices for User Profile Management (MetaProfiles) (182486)

Most issues with User Profile Management are due to the user's profile being too large as a result of too much being captured. The aim when deciding what to capture with User Profile Management is to keep the profile as small ...

Product(s): vWorkspace
Last Updated On: 5/22/2017
(3 Ratings) 2133 views
Saving Windows Credentials Store with Metaprofiles (148502)

Is it possible to use Metaprofiles (User Profile Management) to save the Windows Credentials Store (for example saved Outlook passwords) so that saved passwords are moved between sessions? It is not possible to save the ...

Product(s): vWorkspace
Last Updated On: 5/22/2017
(0 Ratings) 1625 views
Smart card logon to Web access (183146)

When using Smartcards to authenticate, by default you still need to type in a Username and Password to log into the Web Access site before you can launch your app. Workaround. This blog article shows how to set up IIS and Web Access to allow logins using Smart cards. ...

Product(s): vWorkspace
Last Updated On: 5/19/2017
(0 Ratings) 668 views
Mandatory Hotfix 654037 for 8.6 MR3 Mac Connector (228613)

This mandatory hotfix addresses the following issues: Picture is pasted instead of copied text when copying from Excel 2016 to Mac version of Excel. It is impossible to launch any application with non-English user name if Cred SSP is enabled for the farm properties. ...

Product(s): vWorkspace
Last Updated On: 5/15/2017
(1 Ratings) 242 views
Mandatory Hotfix 654123 for 8.6 MR3 Linux Connector (228607)

This mandatory hotfix addresses the following issues: It is impossible to launch any application with non-English user name if Cred SSP is enabled for the farm properties. Please download by Clicking Here. The following is a list of issues resolved in this release. ...

Product(s): vWorkspace
Last Updated On: 5/15/2017
(0 Ratings) 160 views
Newly provisioned VDIs show the error "The security database on the server does not have a computer account for this workstation trust relationship" (229429)

After creating new VDIs the following error may be seen when a user attempts to connect: "The security database on the server does not have a computer account for this workstation trust relationship". This can happen in a large ...

Product(s): vWorkspace
Last Updated On: 5/15/2017
(0 Ratings) 4 views
HOW TO: Secure Access Certificate Configuration (70481)

When the Secure Access Certificate is incorrectly configured, any of the below symptoms may be experienced; - When trying to import a Certificate into Secure access, no certificates are available even if one has been imported onto the server. ...

Product(s): vWorkspace
Last Updated On: 5/11/2017
(0 Ratings) 2835 views
How To: Improve Performance to a Virtual Desktop VDI Session (73446)

When connecting to a VDI over a slow connection users report that the performance on the VDI is degraded, or sessions are disconnected often. This can sometimes be caused if the Maximum Transmission Unit (MTU) of the VDI is being fragmented. ...

Product(s): vWorkspace
Last Updated On: 5/5/2017
(1 Ratings) 1315 views
How to set the minimum memory with Hyper-V (227781)

The Hyper-V role in Windows 2012 has an improved Dynamic memory feature that adds a property called Minimum Memory.This allows you to specify a memory value smaller than the Startup Memory value so that after startup a VM can release unneeded memory back to the ...

Product(s): vWorkspace
Last Updated On: 5/5/2017
(0 Ratings) 113 views
Cannot load pit file when launching Published application through Web Access (55554)

When browsing to the location identified in the error message, " .pit", the file is not present. The PortWise cache cleaner has removed the file, from the client, as it is not of an allowed file type. The Cache MIME Types field lists the types of files permitted to be cached by the client. ...

Product(s): vWorkspace
Last Updated On: 5/3/2017
(2 Ratings) 4609 views
Redirection not working for Web Access (149541)

When creating a new website, the default.aspx should get edited automatically and a redirector setup to point to the new website, for example: http://waserver. domain.com is redirected to http://waserver.domain.com/vworkspace. ...

Product(s): vWorkspace
Last Updated On: 5/1/2017
(0 Ratings) 1598 views
Mandatory Hotfix 654125 for 8.6 MR3 Android Connector (228830)

This mandatory hotfix addresses the following issues: It is impossible to launch any application with non-English user name if Cred SSP is enabled for the farm properties. Please download by Clicking Here. Resolved Issues: ...

Product(s): vWorkspace
Last Updated On: 4/28/2017
(0 Ratings) 25 views
The Remote Computer requires Network level authentication error. (63874)

When trying to connect to a machine, an error occurs "The Remote Computer requires Network level authentication error.". Certain older machines do not support NLA, the first 2 workarounds are for those machines. If the machine ...

Product(s): vWorkspace
Last Updated On: 4/27/2017
(3 Ratings) 13068 views
vWorkspace 8.6.x patch installers (228827)

When trying to upgrade vWorkspace 8.6 to mr1, mr2 or mr3 running the setup in the full installer package does not appear to upgrade the version. When opening the management console the same version as pre upgrade is seen. ...

Product(s): vWorkspace
Last Updated On: 4/26/2017
(0 Ratings) 4 views
PNTools versions are detected as outdated after upgrade. (228413)

vWorkspace Monitoring and Diagnostics detected PNTools versions to be outdated after an upgrade. Alarm was triggered and you could be getting an alert similar to the following: Browsing the PNTools folders of each Broker ...

Product(s): vWorkspace
Last Updated On: 4/21/2017
(0 Ratings) 5 views
How to subscribe to RSS Feeds/Product Notifications (102751)

How to subscribe to RSS Feeds/Product Notifications to opt into support notifications to receive emails about the latest software patches, version releases, and updates to our Knowledge Base. What Is RSS? (Really Simple Syndication ...

Product(s): Active Administrator, Privilege Manager for Windows, vWorkspace, Asset...
Last Updated On: 4/20/2017
(1 Ratings) 13140 views
Quest Metaprofile Server (pnmfps service) not listening on any port 5206 (228414)

After setting the Storage Servers in User Profile Management | Properties, Profiles are not stored. The other symptoms are: No file present on the Storage Servers; Netstat -abn is not displaying any listening on port 5206; Quest ...

Product(s): vWorkspace
Last Updated On: 4/18/2017
(0 Ratings) 4 views
Hyper-V host is showing offline and is unable to be initialized. (224308)

Hyper-V host fails to initialize and is showing offline. The following message may be seen in the vWorkspace console: "Remote computer could not send a heartbeat to the broker. Setting host to [Offline]". When enabling the ...

Product(s): vWorkspace
Last Updated On: 4/14/2017
(0 Ratings) 401 views
Are Generation 2 Hyper-V Virtual machines supported in vWorkspace (137081)

When attempting to create a template machine, the following error is seen when trying to install the instant provisioning tools: Floppy disk drive seems to be disabled. Instant Provisioning Service x64 requires the Floppy disk drive to be enabled. The setup will now abort. ...

Product(s): vWorkspace
Last Updated On: 3/2/2017
(1 Ratings) 2165 views
vWorkspace steps to upgrade a vWorkspace Farm to the new version (106284)

How to upgrade from a vWorkspace environment to the new version Given example provide steps to upgrade to the 8.6.x environment, but can be used for the almost any vWorkspace version. 1. First, backup your vWorkspace ...

Product(s): vWorkspace
Last Updated On: 2/27/2017
(2 Ratings) 3872 views
Server Updates always in Pending State (137215)

Server updates show as pending within vworkspace management console. Any task submitted into vworkspace console shows as pending, and the task is not completed on the target machine. Or the task attempts to run and the following message is seen: ...

Product(s): vWorkspace
Last Updated On: 2/24/2017
(1 Ratings) 2023 views
Data collector service fails to start automatically after reboot (120107)

On some servers, the Data Collector service fails to start when the server is rebooted. The Data Collector service is trying to start before the system is fully ready. Workaround. Technical Support does not provide support for problems ...

Product(s): vWorkspace
Last Updated On: 2/14/2017
(0 Ratings) 2407 views
Video: How to configure the Webaccess Timeout Warning (105489)

vWorkspace 8.0 introduces a Timeout warning that allows the user to stay logged into the website. This shows you how to configure it. See this Video for more information: 480 X 270 player for the Support Link Solution pages.

Product(s): vWorkspace
Last Updated On: 2/3/2017
(0 Ratings) 1941 views
Diagnostics & Monitoring Farm Discovery fails to connect to vWorkspace Database (131636)

When using Foglight for Virtual Desktops to discover a vWorkspace Farm, connecting to the Database fails with the error. It was not possible to connect to the vWS Database specified. Verify the vWS Database Server Name and vWS Database Instance are correct. ...

Product(s): vWorkspace, vWorkspace Monitoring and Diagnostics
Last Updated On: 1/31/2017
(0 Ratings) 3435 views
Mac Connector 7.7 System Requirements (137992)

What are System Requirements for the Mac Connector 7.7? Please review this online document for the full list of System Requirements for Mac Connector 7.7: Mac Connector 7.7 System Requirements.

Product(s): vWorkspace
Last Updated On: 1/30/2017
(0 Ratings) 1354 views