Adding a physical source server to the vRanger inventory fails with the error "The RPC server is (98257)

Adding a physical source server to vRanger inventory fails with the error "The RPC server is unavailable".

This issue can be caused if the Windows firewall on the Physical Serbver is not configured to allow Windows Management Instrumentation to be used. I can also occur if the Windows Management Instrumentation service is not started. It can also occur if the Remote Procedure Call (RPC) service is not started.

Workaround:

If this error is observed, please perform the actions below:

1. On the physical server, make sure that the windows firewall allows WMI communication.
2. On the physical server, verify that the Remote Procedure Call (RPC) service is started and set to Automatic.
3. On the physical server, verify that the Windows Management Instrumentation service is started and set to Automatic.

WMI = Windows Management Instrumentation
RPC = Remote Procedure Call