A File-Level Restore of any Windows archive in vRanger starts, and attempts to mount the disk(s) in the archive to the currently logged-in user's profile. The mounting phase never completes or errors-out; instead, vRanger is "stuck" in the "Loading..." phase (pre disk-mount). The application then becomes completely unresponsive and must be closed via the Windows Task Manager. What is very peculiar about this problem, is that an FLR of the SAME archive may have worked a few times before, but when this problem manifests, NO archives can mount in the FLR.
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center