Getting error on backup
An internal error occurred during execution, please contact Quest support if the error persists. Error Message: Index was out of range. Must be non-negative and less than the size of the collection.
Application level Quiescing issue on Windows 2008 VMs
Please make sure it is enabled on the 2008 Vm and then run the backup with quiesc option checked and see if it works.
When run against vSphere 4.1, VDDK 1.1.1 has the following issues:
Windows Server 2008 backup fails due to application level quiescing
Windows Server 2008 virtual machines with the latest VMware Tools installed use application level quiescing for backup on ESX 4.1 hosts, so VDDK 1.1.1 is unable to back them up. This issue has two workarounds. The first is to power off Windows Server 2008 using the vSphere Client, select Settings > Options > General > Configuration Parameters, set disk.EnableUUID to False, save settings, and power on the virtual machine. The second workaround is to create a file in the guest at C:\ProgramData\VMware\VMware Tools\tools.conf with the following contents:
[vmbackup]
vss.disableAppQuiescing = true
------------------------------------------------------------------------
Send customer this VMware link on quiescing.
Notes:
In Windows 2000, XP, and 2003, you can reinstall VMware Tools in custom mode and choose not to install VSS. This results in the SYNC driver being used.
The Distributed Transaction Controller service must be running while installing VMware Tools. Otherwise, VSS fails to quiesce Windows 2008 R2.
