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Title
Restore from VMware Savepoint Manifest files causes vRanger to crash. -
Description
An attempt at restoring a virtual machine using the restore from manifest feature causes the vRanger application to crash and restart.
The following error can be seen when the crash occurs:
NullReferenceException
Object reference not set to an instance of an object.at Vizioncore.vRanger.Client.JobWizardModule.Restore.Common.Presenters.VmwareDestinationSelectView_Presenter.IsHostOriginAndDestination(String host, List`1 ips, String originHost)at Vizioncore.vRanger.Client.JobWizardModule.Restore.Common.Presenters.VmwareDestinationSelectView_Presenter.ConfigureHostGridData(GridSavePointDestinationEdit spde, VmwareRestoreSavePointDTO dto)at Vizioncore.vRanger.Client.JobWizardModule.Restore.Common.Presenters.VmwareDestinationSelectView_Presenter.PrepareGridData()at Vizioncore.vRanger.Client.JobWizardModule.Restore.Common.Views.VmwareDestinationSelectView.ShowView(Object sender, EventArgs e)at Infragistics.Win.Misc.UltraButtonBase.OnClick(EventArgs e)at Infragistics.Win.Misc.UltraButton.OnMouseUp(MouseEventArgs e)at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)at System.Windows.Forms.Control.WndProc(Message& m)at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) -
Cause
This in a known issue. -
Resolution
This issue has been fixed in vRanger 7.3 now available for download on the support portal.
1) Download attached .dll file.
2) Run services.msc and stop all the vRanger services.
3) Go to C:\Program Files\Dell\vRanger and copy the original Vizioncore.vRanger.Client.JobWizardModule.dll file to a safe location.
4) Then replace the old Vizioncore.vRanger.Client.JobWizardModule.dll with the new attached dll file.
5) Run services.msc and start all the vRanger services.
6) Run the restore job again.
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Defect ID
17186