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Title
Upgrading from vRanger version 5.5 to version 7: Catalog issues -
Description
When attempting to upgrade form version 5.5 to version 7 the installer gets stuck on the vRanger Catalog Service screen and cant click Next to proceed with the installation.
- The Install vRanger Catalog Service is greyed out.
- There may also potentially be an older database listed in the Database Server field.
- Database Server and Database Name dropdown fields are showing up as empty.
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Cause
An older instance of vRanger catalog service is installed on the vRanger machine. This conflicts with the natural install of the catalog components from vRanger 7.
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Resolution
Go to Add/ Remove Programs.
Find Catalog Manager- right click and uninstall.
Restart the vRanger 7 installation and the installer should proceed without issues.