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vRanger failing Virtual Appliance backups to NFS3 Repository after upgrade to v7.5
Description
After upgrading to vRanger 7.5, the upgraded Virtual Appliances fail to back up to an NFS repository. Error may appear as "Error: 2531 - FATAL nfs_cant_mount NFS can't mount xxxx://data/vranger-backups (32 - mount.nfs: Protocol not supported) [at nfs_open_conn:500]"
Cause
The Virtual Appliances are trying to connect to the NFS repositories via NFS4 when the repositories are using NFS3.
Resolution
Dev has provided a patch to resolve the issue with NFS3 repository connections.
Instructions are as follows:
These DLL's resolve VR-139 After upgrading VA's no longer work with NFS version 3. Follow the below steps to replace the dlls.
Download VR-139-7.5 Patch below
With no jobs running, stop all vRanger services
Browse to C:\Program Files\Dell\vRanger
Sort the files by Name. It will make finding the following files easier.
Copy the following files to a safe location. A folder on the desktop would work just fine.
Vizioncore.API.Services.dll
Vizioncore.BET.dll
Vizioncore.Core.RepositoryReplication.dll
Vizioncore.vRanger.Client.Common.dll
Vizioncore.vRanger.Client.JobWizardModule.dll
Vizioncore.vRanger.Client.RepositoryModule.dll
Visioncore.vRanger.Domain.dll
Vizioncore.vRanger.Facade.dll
Vizioncore.vRanger.Localization.dll
Vizioncore.vRanger.Service.exe
Vizioncore.vRanger.service.Services.dll
Right-click on VR-139-7.5 Patch.zip and go to Properties.
Click Unblock button in the bottom-right corner, if there. Then click OK.
Extract VR-139-7.5 Patch.
Confirm the dll files do not show as blocked following the same steps as 6-7, above.
Place the new files from the zip file into C:\Program Files\Dell\vRanger
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Recommended Content
Product(s):
vRanger
7.5
Topic(s):
Troubleshooting
Article History:
Created on: 10/17/2016 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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