If you uninstall SOM 7.0/7.1 installation that had Management Console/Database feature installed and install SOM 7.2 on this machine specifying option Yes in the Existing SOM database has been found wizard page (you want to re-use existing database), critical error appears when you try to open Management Console (error states that one of the columns is missing in the database).
Database is not upgraded to version 7.2 during installation in this scenario.
To resolve this issue you need to run the database upgrade manually, using the steps below.
1. Open Microsoft SQL server Management Studio (or similar application to open SQL scripts)
2. Click File | Open | File
3. Open UpgradeSchema1.sql
4. Select Query | Execute
5. Repeat steps 3 and 4 to install the following SQL script files in the following order:
UpgradeSchema2.sql
UpgradeData.sql
SpotlightManagementFramework database is upgraded
The scripts can be downloaded from:
https://support.quest.com/SUPPORT/index?page=downloadsentitlement&file=2685218