Return
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Title
New Blackberry Enterprise Server (BES) 5.0.2 added in environment but not picked up by Spotlig -
Description
New BES server 5.0.2 added in an existing Blackberry environment - of lower version - is not automatically discovered by SoM
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Cause
Each version of BES will have own separate Configuration database. SoM needs to connect to this database in order to discover new BES server(s).
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Resolution
In SoM Management Console select the Top node:
1. Select the'Blackberry' tab
2. Click 'Connect to Blackberry Servers'
3. Click on 'Add...' button
4. Type in the database location and database name. Clck OK. Click OK again