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Creating a Tracking Log share with "MSGTRK" in the name causes Tracking Logs to not be collected.
Description
When creating a directory where Tracking Log files will be deposited to be collected and processed, you notice the following message in UCA's Data Collection Status screen:
Data collection of Exchange tracking log information is complete. Total relevant Exchange tracking log files: 0. Processed: 0. Skipped: 0.
Cause
The specified Tracking Log path that was created includes "MSGTRK" in the folder name.
Resolution
Rename the folder so it does not include "MSGTRK" in the name and adjust the Path name in the Tracking Log collection in UCA.
STATUS
Waiting for fix in a future release of Unified Communications Analytics
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Unified Communications Analytics
Topic(s):
Configuration
Article History:
Created on: 10/27/2016 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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