Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Incorrect total values (percentages) are shown in the trend view of exported insights
Description
Incorrect total values (percentages) are shown in the trend view of exported insights (such as "Lync QoE - Summary"). The same problem exists in the subscriptions for the same insights. This issue only affects customers that are running UCCS - Analytics on a computer that has a different locale than English US.
Sign In Required
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.