Upgrading the Toad Intelligence Central causes all the services to be reverted back local system (4231140)

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Title

Upgrading the Toad Intelligence Central causes all the services to be reverted back local system
Description

Upgraded the Toad Intelligence Central from 2.3 to 2.4 all the Toad services installed were configured under an account other than the local system, but after the upgrade the services were reverted back to local system.
Resolution

WORKAROUND:
Manually change the Toad BI services to the other account previously setup and restart the services.
NOTE: If you receive the following error "Unable to connect to this server to retrieve license details," after manually changing to the other accounts, please go to KB133524 for resolution.

STATUS:
Fixed in version Toad 2.5. To download the latest version, click Here
Defect ID

TIC-2267

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