1. From the command line, type: Ping , to make sure you can ping the server
2. Once you can ping the server, verify and confirm you have a user account on the host with Administrator rights.
a. Right click on My Computer | select Manage.
b. Right click on Computer Management | Connect to another computer | type in server name.
c. Once connected, expand Local Users and Groups.
d. Select Groups | right click on Administrator group and see if your user is in this group.
If you do not, please contact your network administrator to add you to the group for this server.