Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Error: "The Add-in 'Dell Toad Add-in' failed to load or caused an exception..." in SSMS 2014.
Description
Using SQL Server Management Studio 2014 (SSMS 2104) and with no other Toad Software application on the Windows 7 box and installing Toad for SQL Server 6.5 for the first time; at the end of the install the following error occurs:
The Add-in 'Dell Toad Add-in' failed to load or caused an exception. Would you like to remove this Add-in? If you choose yes, the file it was loaded from, 'C:\ProgramData\Application Data\Microsoft\MSEnvShared\Addins\Dell.ToadSSMSAddin.AddIn', will be renamed.
Clicking No will cause the error to occur everytime Toad for SQL Server launches or SSMS 2014.
Resolution
WORKAROUND:
Run the installation manually from the command line with switch to not install the plugin i.e.
1. Bring up a command line window
2. Change directory to current location of the installer
3. Run command "Toad for SQL Server 6.5 Commercial.exe" /S INSTALLSSMS="No"
STATUS:
Waiting for a fix in a future release of Toad for SQL Server.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Toad for SQL Server
Topic(s):
Configuration
Article History:
Created on: 10/23/2014 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.