When a user copies and pastes a list from another program such as MS Word where the single quote is the stylized, curved, or slanted single quote (Unicode U+2018 (8216), U+2019 (8217), also known as Smart Quotes) rather than the plain text vertical single quote (U+0027 (39)) they will get an error when trying to run a query with it, ORA-00911: invalid character.
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