Get "The phone number and name you have supplied exists in our database" message registering for (4242072)

Chat now with support

Return

Title

Get "The phone number and name you have supplied exists in our database" message registering for
Description

I get the following message when trying to register for Supportlink.

"We are unable to process your registration for Supportlink. The phone number and name you have supplied exists in our database. Please contact one of our Support Administrators at supportadmin@quest.com or via phone to handle your registration."

Sign In Required

You need to be signed in and under a current maintenance contract to view premium knowledge articles.

Recommended Content

Product(s):: Code Tester for Oracle
3.6, 3.5, 3.4, 3.3, 3.2, 1.9, 1.8.6, 1.8.5, 1.8.4, 1.8.3, 1.8.2, 1.8.1, 1.8.0, 1.6.1, 1.6.0, 1.5.3, 1.5.2, 1.5.1; Toad Data Point
2.5.1, 2.5, 2.1.0.227, 2.0.0.841, 1.1.1.473, 1.1.0.328, 1.0.0.1051; Toad for DB2
4.6, 4.5.2, 4.5.1, 4.5, 4.0.1.921, 4.0.0.880, 3.1.1.488, 3.1.0.474, 3.0.1.1077, 3.0.0.993, 2.5.0.912, 2.0.1.875, 2.0.0.786, 1.0.3.831, 1.0.2.817, 1.0.1.752, 1.0.0.714; Toad for SQL Server
4.6, 4.5, 4.1.0.226, 4.0.0.835, 3.2.0.325, 3.1.0.1052, 3.0.0.736, 2.0.3.848, 2.0.2.748, 2.0.2, 2.0.1, 2.0.0, 1.0.3, 1.0.1, 1.0.0.683; SQL Optimizer for Oracle
7.5.2, 7.5.1, 7.5, 7.4.1, 7.4.0, 7.3.0, 7.2.0, 7.0.0, 3.8.5, 3.8.2, 3.8.0; Toad for Oracle
10.1, 10.0, 9.7.2, 9.7.0, 9.6.1, 9.6.0, 9.5.0, 9.1.0, 9.0.1, 9.0.0, 8.6.1, 8.6.0.38, 8.5.3.2, 8.5.1.6, 7.5.4.17, 8.5.0.50, 7.5.3.57, 8.0.0.47, 7.6.0.1, 7.5.2.0, 7.5, 7.4.0.3, 7.4.0.1, 7.3, 7.2, 7.1, 7.0, 6.4.0.0, 6.5.0.0, 6.3.0.0; SQL Navigator for Oracle
6.2.1, 6.2, 6.1.0.1094, 6.0.0.1055, 5.5.4.847, 5.5.3.791, 5.5.2.742, 5.5.1.737, 5.5.0.713, 5.1.0.655, 5.0.0.607, 4.5.1.538, 4.5.1, 4.5.0.534, 4.4.1.501, 4.4.0.500, 4.3.2.476, 4.4, 4.3.2, 4.3.1, 4.3, 4.2, 4.1.2, 4.1c1, 4.0c3, 4.0c2, 4.0c1, 3.2d11, 3.2, 2.0x