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Title
"Quest.Toad.Exceptions.BaseException, Invalid facility file" when launching Toad for Data Analysi -
Description
Toad for Data Analysis is installed by an admin user, but when being launched, the following errors occurs. The error displays for multiple times referring to multiple files.
"Quest.Toad.Exceptions.BaseException
Invalid facility file C:\Program Files\Quest Software\Toad for Data Analysis 2.0\Plugins\Automation\automation.facilities.pck
System.NullReferenceException
Object reference not set to an instance of an object.
Stack Trace:
at Quest.Toad.Util.Facility..ctor(XmlElement elem, String relativePath, FacilityGroup parent)
at Quest.Toad.Util.Facilities.FacilityGroup.LoadGroup(XmlElement elem, String relativePath, Boolean signed)
at Quest.Toad.Util.Facilities.FacilityGroup.LoadGroup(XmlElement elem, String relativePath, Boolean signed)
at Quest.Toad.Util.FacilityFactory.LoadFacilityFile(String filename)"
"Quest.Toad.Exceptions.BaseException
Invalid facility file C:\Program Files\Quest Software\Toad for Data Analysis 2.0\Plugins\Core\common.facilities.pck
System.NullReferenceException
Object reference not set to an instance of an object.
Stack Trace:
at Quest.Toad.Util.Facility..ctor(XmlElement elem, String relativePath, FacilityGroup parent)
at Quest.Toad.Util.Facilities.FacilityGroup.LoadGroup(XmlElement elem, String relativePath, Boolean signed)
at Quest.Toad.Util.Facilities.FacilityGroup.LoadGroup(XmlElement elem, String relativePath, Boolean signed)
at Quest.Toad.Util.FacilityFactory.LoadFacilityFile(String filename)"
User has Admin Rights -
Cause
The Settings.xml file in the user application directory is corrupted or has 0 bytes size.
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Resolution
WORKAROUND
- Check that User has full rights to the Toad for Data Analysis folder and application data folder.
- Close Toad for Data Analysis. Go to task manager and be sure that there are no TOAD.exe running.
- Go to C:\Documents and Settings\<username>\Local Settings\Application Data\Quest Software\Toad for Data Analysis 2.0\ and rename the Settings.xml file to Settings.xml.bak
- Launch Toad for Data Analysis