Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Get Live Help
You have selected a product bundle. Can you please select the individual product for us to better serve your request.*
There is not a technical support engineer currently available to respond to your chat. For prompt service please submit a request using our service request form.
The following articles may solve your issue based on your description.
This test allows you to monitor the operation of audio/video conferencing between two test users in a pool.
Audio/Video Conferencing Transaction
This test allows you to monitor the exchange of presence information between two test users in a pool.
Presence Status Transaction
This test allows you to monitor the operation of logon registration to a pool.
Logon Registration Transaction
This test allows you to monitor the ability to connect to an Address Book Download Web Service from a pool.
Address Book Service Transaction
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The document was helpful.
I easily found the information I needed.
© 2022 Quest Software Inc. ALL RIGHTS RESERVED.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.
Upgrade to IE 11 Click here
Upgrade to Chrome Click here
If you continue in IE8, 9, or 10 you will not be able to take full advantage of all our great self service features.