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Unified Communications Diagnostics 8.4.1 - User Guide

About Unified Communications Diagnostics Getting Started Using the Management Console Introducing Management Console health tests Health tests available from the Exchange organization node
About the Exchange-based health tests Exchange Server Health Test Prerequisites for Exchange Delivery Health Tests Exchange Internal Server Delivery Health Test Exchange Internal Mailbox Delivery Health Test Exchange External Message Delivery Health Test Exchange Modern Message Delivery Health Test Exchange Storage Health Test Exchange Queue Health Test Internal Outlook Web Access (OWA) Availability Health Test External Outlook Web Access (OWA) Availability Health Test Exchange Replication Health Test Exchange System Health Test Active Directory Account Lockout Health Test Exchange Online Connectivity Health Test Exchange Online Mailbox Logon Health Test Exchange Online Message Delivery Health Test Office 365 Subscription Health Test BlackBerry Server Health Test BlackBerry Message Delivery Health Test Creating test mailboxes for Exchange Adding health sets for Exchange System health tests Configuring Exchange impersonation for the Modern Message Delivery health test
Health tests available from the Lync/Skype for Business Environment Resolving Problems with Native Tools Launching the Diagnostic Console from the Management Console Launching UC Analytics from the Management Console Diagnosing Problems using the Diagnostic Console UC Diagnostics: Exchange 2007 Diagnostic Console (Plug In) UC Diagnostics: Exchange 2010 Diagnostic Console (Plug In) UC Diagnostics: Exchange 2013 Diagnostic Console (Plug In) UC Diagnostics: Exchange 2016 Diagnostic Console (Plug In) UC Diagnostics: BlackBerry Diagnostic Console (Plug In) UC Diagnostics: OCS Diagnostic Console (Plug In) UC Diagnostics: Lync 2013 or Skype for Business 2015 Diagnostic Console (Plug In) Reporting Using Web Reports Counters with Non-Zero Alarm Values

OCS Message Flows

The OCS Diagnostic Console contains the following message flows that show the amount of information being sent to various components in your OCS environment.

Unavailable/Sec

Indicates the amount of errors per second

SIP In/Sec

Indicates the amount of incoming SIP messages/second

SIP Out/Sec

Indicates the amount of outgoing SIP messages/second

Authentications/Sec

Indicates the number of authentications created per second

Authentication Errors/Sec

Indicates the number of authentication errors per second

Com Failures/Sec

Indicates the number of communication failures per second

Req Drop/Sec

Indicates the number of requests dropped per second

Resp Drop/Sec

Indicates the number of responses dropped per second

C3P Rec/Sec

Indicates the number of C3P messages received per second

C3P Sent/Sec

Indicates the number of C3P messages sent per second

Archiving/Sec

Indicates the number of messages sent to the MSMQ per second

User Replication Updates/Sec

Indicates the number of user replicator updates occurring per second

OCS Drilldowns

Each drilldown page contains displays that provide you with specific information about the components of your system. Drilldowns mainly use two different types of displays – tables and charts. Drilldowns have the following features:

Table 197. OCS drilldowns.

Clients/Network

Server Load

Server Roles

OS Subsystem

Metrics

A metric is an individual piece of information that UC Diagnostics has collected about the performance of a system, such as perfmon counters. The information may be a numeric value (a number or percentage), a string of text, or some other piece of data.

Each time the UC Diagnostics window is refreshed, UC Diagnostics retrieves the latest value of the metric, which can be displayed in a drilldown or on the home page.

The Metric editor allows you to view and edit the properties of UC Diagnostics metrics, including their thresholds and severities. You can open the Metric editor for a component or a drilldown by right-clicking on the component and choosing Metrics from the invoked shortcut menu.

When you open the Metric editor, the General tab is open by default. Several metrics contain data source descriptions for the metric. The data source descriptions use the following list of functions.

Table 198. OCS metrics.

max(x)

the maximum of a set of values in list x

max(x,y)

the maximum of x and y

min(x)

the minimum of a set of values in list x

count(x)

the number of values in list x

sum(x)

the sum of a set of values in list x

if(x,y,z)

if x is true, then return y, otherwise, return z

snull(x)

if x could not be collected, then return true

avg(x)

the average of values in list x

The perfmon counter is visible in the Metric help section in the General tab.

 

UC Diagnostics: Lync 2013 or Skype for Business 2015 Diagnostic Console (Plug In)

UC Diagnostics: Lync 2013 or
Skype for Business 2015 Diagnostic Console (Plug In)
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