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Unified Communications Diagnostics 8.4.1 - User Guide

About Unified Communications Diagnostics Getting Started Using the Management Console Introducing Management Console health tests Health tests available from the Exchange organization node
About the Exchange-based health tests Exchange Server Health Test Prerequisites for Exchange Delivery Health Tests Exchange Internal Server Delivery Health Test Exchange Internal Mailbox Delivery Health Test Exchange External Message Delivery Health Test Exchange Modern Message Delivery Health Test Exchange Storage Health Test Exchange Queue Health Test Internal Outlook Web Access (OWA) Availability Health Test External Outlook Web Access (OWA) Availability Health Test Exchange Replication Health Test Exchange System Health Test Active Directory Account Lockout Health Test Exchange Online Connectivity Health Test Exchange Online Mailbox Logon Health Test Exchange Online Message Delivery Health Test Office 365 Subscription Health Test BlackBerry Server Health Test BlackBerry Message Delivery Health Test Creating test mailboxes for Exchange Adding health sets for Exchange System health tests Configuring Exchange impersonation for the Modern Message Delivery health test
Health tests available from the Lync/Skype for Business Environment Resolving Problems with Native Tools Launching the Diagnostic Console from the Management Console Launching UC Analytics from the Management Console Diagnosing Problems using the Diagnostic Console UC Diagnostics: Exchange 2007 Diagnostic Console (Plug In) UC Diagnostics: Exchange 2010 Diagnostic Console (Plug In) UC Diagnostics: Exchange 2013 Diagnostic Console (Plug In) UC Diagnostics: Exchange 2016 Diagnostic Console (Plug In) UC Diagnostics: BlackBerry Diagnostic Console (Plug In) UC Diagnostics: OCS Diagnostic Console (Plug In) UC Diagnostics: Lync 2013 or Skype for Business 2015 Diagnostic Console (Plug In) Reporting Using Web Reports Counters with Non-Zero Alarm Values

Managing Custom Groups

Custom groups allow you to create arbitrary groups of servers to simplify test management. For example, you can a create a group of servers once and use that custom group as the target for multiple tests. If you change the custom group, the tests automatically target the new group of selected servers.

Custom groups appear under the Custom Groups node in the treeview. Since custom groups are used as test targets, they are shared between all users of the console. Custom groups do not appear in the topology view.

There are two types of custom groups which you can create.

Static

A user-selected group of arbitrary servers

Dynamic

A group of servers that meet a set of criteria defined by a user based on properties of the servers

Use the following sections to perform the following group functions:

Creating a Static Custom Group

1
Right-click a server and select New Static Custom Group.
Right-click the Custom Groups node in the treeview and select Create Static Custom Group.

Creating a Dynamic Custom Group

1
Right-click the Custom Groups node in the treeview and select Create Dynamic Custom Group.
4
Click Add to insert criteria for the selected servers.
5

Property criteria are cumulative — only servers that match all of the selected criteria are part of the custom group.

Editing a Custom Group

Right-click your custom group node under the Custom Groups node in the treeview and select Edit Custom Group.
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