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Unified Communications Diagnostics 8.4.1 - Evaluator Guide

Understanding the components of UC Diagnostics

UC Diagnostics has three main components which are described in the following sections:

About the Management Console

The Management Console is a Microsoft Management Console (MMC) snap-in that provides an overall picture of your Exchange organization, your BlackBerry environment, and your Lync or Skype for Business environment. It helps you detect, diagnose, and resolve problems with the health of your servers.

Click Start | Program Files | Quest | UC Diagnostics | UC Diagnostics Management Console.

With UC Diagnostics, you can perform the following tasks:

Browsing servers in your network

Once you connect to your organization, you can view all your servers in your network topology. You can:

Creating and using health tests

You can use the Management Console to monitor the health and performance of individual servers or your entire organization. Health tests detect problems by collecting and analyzing data or simulating user interaction with a server at regular intervals.

When you create a test from the home page, the whole organization is targeted by default.

Only health tests relevant to selected servers are shown when you right-click a server and select Detect.

The following health test are included:

Exchange

Office 365

OCS

Lync / Skype for Business

BlackBerry

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