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Unified Communications Diagnostics 8.4.1 - Deployment Guide

Installing Unified Communications Diagnostics Technical Information for UC Diagnostics for Exchange Technical Information for Office 365 Technical Information for UC Diagnostics for BlackBerry Technical Information for UC Diagnostics for OCS Technical Information for UC Diagnostics for Lync/Skype for Business Troubleshooting

Active Directory Account Lockout Health Test

The Active Directory Account Lockout Health test provides information about how many and which Active Directory accounts are currently locked out. The test shows accounts that are locked out due to invalid passwords being submitted and accounts that are locked because the password has expired.

The following tables show the test targets for the test and the permissions required by the test credentials.

Exchange 2007/2010/2013/2016

Organization

Lync 2010/2013 and Skype for Business 2015

Environment

The test credentials must have read permission on User objects in Active Directory.

Exchange

Lync/Skype for Business

Historical Reporting Database Usage Estimates

The following table lists the approximate amount of space required for each test each monitoring interval when running Web Reports and when storing test history:

Server Health

1.2 KB

242 KB

Internal Mailbox Delivery Health

0.1 KB (per source/destination delivery pair)

75 KB (for a test with 50 pairs)

External Message Delivery Health

0.1 KB

37 KB

Storage Health

0.3 KB (per store and per storage group)

52 KB

Queue Health

0.2 KB (per queue)

41 KB (per queue)

Replication Health

0.3 KB (per storage group)

35 KB

Server Health

1.2 KB

242 KB

Internal Server Delivery Health

0.1 KB (per target server)

36 KB

Internal Mailbox Delivery Health

0.1 KB (per source/destination delivery pair)

75 KB (for a test with 50 pairs)

External Message Delivery Health

0.1 KB

37 KB

Storage Health

0.3 KB (per store and per storage group)

52 KB

Queue Health

0.2 KB (per queue)

41 KB (per queue)

Internal OWA Health

0.1 KB

37 KB

External OWA Health

0.1 KB

37 KB

Replication Health

0.3 KB (per storage group)

35 KB

For example, to run Exchange 2007 Server Health on one server, the maximum space required (with default parameters) would be:

For example, you have a medium-sized environment with the following characteristics:

The approximate space required for historical data would be:

Server Health

9.3 MB

Internal Server Delivery Health

15.3 MB

External Message Delivery Health

0.6 MB

Storage Health

6.2 MB

Queue Health

9.3 MB

Internal OWA Health

0.6 MB

External OWA Health

0.6 MB

Replication Health

2.3 MB

Total

41 MB

Exchange Diagnostic Console Technical Information

The Exchange Diagnostic Console provides you with a real-time representation of the messaging system processes and components within Exchange.

You can diagnose and resolve issues using the Exchange Diagnostic Console.

The following software must be installed on the UC Diagnostics computer to run the diagnostic console.

Exchange 2010/2013/2016

PowerShell 2.0 or later

Exchange 2007

Exchange Management Console (EMC) Service Pack 1 or later

The following configuration is required on the Exchange server.

All

Enable WMI

The following permissions are required on the Exchange servers.

Exchange 2010/2013/2016

Exchange 2007

Web Reports Technical Information

UC Diagnostics has a separate web-based reporting component called UC Diagnostics Web Reports.

UC Diagnostics Web Reports provides a collection of reports called Preconfigured Reports. Preconfigured Reports allow report consumers to view data across multiple subsections of your organization. You can change relevant report parameters immediately using Quick Filters. Web Reports also provides a Web Report Wizard, which allows you to create customized reports based on any data available in your Web Reports database.

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