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Unified Communications Diagnostics 8.4.1 - Deployment Guide

Installing Unified Communications Diagnostics Technical Information for UC Diagnostics for Exchange Technical Information for Office 365 Technical Information for UC Diagnostics for BlackBerry Technical Information for UC Diagnostics for OCS Technical Information for UC Diagnostics for Lync/Skype for Business Troubleshooting

Lync/Skype for Business Diagnostic Console Technical Information

The UC Diagnostics console allows you to monitor your Lync 2013 or Skype for Business 2015 servers. You can diagnose and resolve issues using the Diagnostic Console. You must meet the following prerequisites

The following software must be installed on the UC Diagnostics computer.

Lync 2013

Skype for Business 2015

Microsoft .NET Framework 4.5.1 or later

Powershell 2.0 or later

The following configuration is required on each Lync/Skype server.

Lync 2013

Skype for Business 2015

Enable WMI

Enable Remote Powershell.

The following permissions are required on each server.

All

Member of Local Administrators group

Member of at least one of the following security groups

Web Reports Technical Information

UC Diagnostics has a separate web-based reporting component called UC Diagnostics Web Reports.

For security recommendations for Web Reports, For more information, see Web Reports Technical Information.

Troubleshooting

Installation Prerequisite Issues

The following questions and answers provide information about common prerequisite issues you might encounter.

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