Chat now with support
Chat with Support

Unified Communications Diagnostics 8.4.1 - Deployment Guide

Installing Unified Communications Diagnostics Technical Information for UC Diagnostics for Exchange Technical Information for Office 365 Technical Information for UC Diagnostics for BlackBerry Technical Information for UC Diagnostics for OCS Technical Information for UC Diagnostics for Lync/Skype for Business Troubleshooting

Technical Information for UC Diagnostics for OCS

About the Management Console for OCS

You can use UC Diagnostics to monitor the health and performance of an individual OCS (Office Communications Server) or your entire OCS 2007 or OCS 2007 R2 environment. Health tests detect problems by collecting and analyzing data or simulating user interaction with the OCS server at regular intervals.

Discovering your OCS environment

When you connect to an environment, the Management Console discovers and displays your entire OCS 2007 or OCS 2007 R2 environment. Discovery is initially configured to run automatically once a day to detect changes to your environment.

Test prerequisites

The following permissions are needed to run the management console for OCS. The required permissions apply to both OCS 2007 and OCS 2007 R2 servers.

Domain

Database Server
(Back-End, Archiving, Quality of Experience Monitoring Server)

Ensure database is remotely accessible

Edge Servers

Add a user account with the same login credentials as the service account. Make the account a local administrator on the Edge Server.

Related Documents