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Unified Communications Analytics 8.6 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Impersonation Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Custom configurations and backup and recovery options Appendix F: Questions and answers about configuration

Planning for deployment

When you are planning your deployment, you must determine the number of servers across which you are deploying UC Analytics. You also must determine how much storage is required for the number of mailboxes from which you are collecting data.

For additional information see the UC Analytics Deployment Sizing.xlsx spreadsheet which can be found under Documentation in the autorun.exe.

Determining where to install services

It is not recommended that you install any UC Analytics services on the same server where core MessageStats or UC Diagnostics is installed.

If you are installing the UC Analytics services on several computers, consider the following information:

For large installations, use one of the recommended deployments provided in the installer. For additional information see the UC Analytics Deployment Sizing.xlsx spreadsheet which can be found under Documentation in the autorun.exe.

What files should be excluded from anti-virus software?

You should exclude the UC Analytics storage folder from anti-virus scans. By default, the storage directory is located in the following path:

If the storage folder is not excluded from anti-virus scans, the anti-virus software will lock files in the storage folder. During normal operation, when your configured UC Analytics data collections attempt to update the stored data, the file locks can cause problems. Also, if anti-virus scans are running against the storage folder, it can create issues when the installer attempts to upgrade your stored data.

What files need to communicate through software firewalls?

Software firewalls, such as Windows Firewall, can prevent the code in the UC Analytics processes from performing necessary network input and output. Such firewalls must be configured to allow the UC Analytics Data Engine to communicate with the Query Engine and to communicate with your Exchange, Active Directory, Cisco, and Skype for Business resources.

The files that can be affected by a software firewall are as follows:

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